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[Resolved]  Airtel — Charged for 139 Railway Enquiry

Hello Sir / Madam,

I have used 139 railway enquiry for getting information, for that i was charged Rs.3/- per minute. Is this number is not toll free? please reply me. If it's toll free please refund the amount charged for me.

If the number is not toll free.. Could Govt will think it to make it as toll free, since its has to be Value added service for its customers. will the related authorities think about that.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

there is only one number available for airtel customer for railway enquiries. this number non interactive with limited informations with Rs3 pmt. Request airtel to provide adequate railway enquirey facilities for frequent travellers.

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    Customer satisfaction rating
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    Complaints
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    Resolved
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    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
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    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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