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[Resolved]  Airtel — Bhikari(Cheater) airtel

i got a message from airtel about free settings of gps and airtel live.
it was clearly mentioned that the setting is free and also the internet browsing is free.
if a company says to the customer that the service is free,then customer would definitely try it out,so what i activated the airtell live and gps.
so when i started net on my mobile. there was a option about see the pictures.
i clicked and a pic was downloaded. immediately i got message of airtel that my 10/- has been deducted form account for this service .i got shocked a single pic costs me 10/-.
i stopped the net right that time. it was the incident happened from next day.
the story started
i got started getting messages from airtel that.

"you have been renewed for the model_wap_pack subscription service from airtel.you have been charged Rs.5."

this happens 2 -3 times means deduction without being using the service. that was very annoying thing.
i called the customer care but they didn't received the call.that was very annoying.

after about 10 days tey again cut off the 15 Rs/- so i called the customer care they called that they r not going to give my money back. i quarreled with them at last they agree to give money which was deducted within last 24 hrs.
but they didn't return the remaining about 30 Rs/- what a [censored] .
backwas airtel .airtel is bhikari, MC,UMC.
sale kutte paise chorte hai...
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet

Comments

i have used airtell sim [protected], on 03310 at the time of net surfing (unlimited plan 98) i have got a message that your model_ wap_ pack renowed and rs 5/- deduct in my account.next day rs 1/- deduct and send message.what happend
airtell is what type service, without any taken service why deduct balance. what you want .we destroy sim . whenever custmer care contect than they talk on chargable basis ? a normal quary taken over 25 minuts ? this is service of airtell.there after no solution of complant?i request to airtell care service team that please remove unwanted model_wap_pack service from my sim, othervise i destroyed sim.
i have also used airtell sim [protected]. on 11.06.10 evening in my mobile airtel send me for updation of internet. after that airtel thanked me for downloading game with out my consent and deduct rs. 50/- (fifty) from my balance.from next day airtel deduct rs. 3/- (three) on daily basis from my available balance and messaged me that your model_wap_pack service have been renewed . now i think, i should to discontinue the airtel service, and receive new connection from others in future, if that occurence happend form airtel service.airtel service should to ask me how to escape from that unwanted service.
how to unsubscribe the model_wap_pack in my sim [protected]. Daily they just thrown a message like Rs.3/- has been dedulted from you no for the subscription. I never subscribed anything in my mobile. kindly guide me to unsubscribe that hell .its bad service of airtel and cheet all.If you are not willing, i wil destroy the sim and switch over to other vendors.
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    Airtel
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    50523
    Pending
    0
    Resolved
    20201
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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