Airtel — Poor Customer service From Airtel Company

Its the worst customer service...
TRAI should look into this matter.

I have been using an airtel post paid connection [protected] more than one year. To get activate international call fecility, i have kept an amount of RS.50000/- as security deposit and Rs.3000/- for fancy number with your authorised dealer called S.L. Associates, Varkala at the time of puchase.

Later, my connection was disconnected several times due the limit. I have asked to the customer care regarding my deposit and limit, their replay was a shock to me that there was no deposit on my account.
I have been chasing for the same with your dealer and customer care center for the security deposit, but there was no action has been taken yet.

Please look in to the subject and update my security deposit in your system or otherwise cancel the connection an refund the money ASAP.

Hope you will do the needful and inform me all the progress of your action about my complaint on my Etisalat mobile number[protected]/ email

Thanks and Regards

Biju.G.S

to whom may ever it concern
On23rd March 2009, I received a call from this no.[protected] at near 4.30p.m. the man insisted me to activate GPRS .I was very buisy at that time, I was in hospital.I clearly told him that I do not need it but he was again and again compelling me.I was fred up, I was in great tension.I have feltI have done a mistake by taking the connection of airtel.


Rajesh Kumar
[protected]