Airtel — poor custmercare services

To

The Compliance officer
Bharti Airtel Limited
D-184, okhala industrial area
New Delhi-110020

Sub:-Complain related mobile no-[protected]

Sir,

I H.P. Gupta was the consumer of Mobile No.-[protected].Actually I was using your two years rental plan start on (near about) 10 oct. 2005. The validity of this plan was expired on 09 Oct 2007.hence I make a call to your custmercare center on 04 Oct 2007 to stop the plan and disconnect the mobile no.

(Request no[protected], dated-4/10/2007)
Your custmercare executive assured me that my mobile no. will be disconnected and also tell me the I will received the cheque of balance amount Rs.112.38 after deducting the previous bill amount of Rs.137.68. he suggest me to destroy the chip.

After that your agent had collect my id proof and residence proof from my residence.

(Request no[protected], dated-07/01/2008, time-20.55 p.m.)
Mr. Narender also assured me that my mobile no. will be disconnected and also tell me the I will received the cheque of balance amount Rs.112.38 after deducting the previous bill amount of Rs.137.68. but I have received recovery letter as on 06/02/2008.

There after I have made many calls to your cusmercare center (dated-06/02/2008, 21.16 p.m., dated 11/02/2008, 10.03 a.m., dated-1802/2008, 19.30 p.m.) but every time received only and only fraud from your.



Now I am sure that you are the best cheater and fraud of world. And now I am going to complaint against your company and your compliance department to TRAI and CONSUMER COURT, I think this is the Wright way to talk with you.

Your company has not any word and not any custmercare policy. You are cheating with your clients. If you have any humanity remains then send me my balance amount cheque of Rs.112.38 and solve my problem ASAP.