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[Resolved]  Airtel — Hello Tune Activation

Please change the Airtel customer care to fraud customer care
One day I was just browsing your website: www.airtel.in/hellotunes & found a hello tune called STILL DRE. As matter of fact am a big fan of Dr.Dre. I luv hip hop songs & i wanted STILL DRE by Dr.Dre as my hello tune. So I had sent an SMS to 543211 with the hello tune code still dre. The very next minute I received a SMS stating that the still dre hello tune has been activated. Then i tried dialling my number from my Landline & the hello which was activated was Rollin by Limp Bizkit. You people don't know the artist name & name of the song. Limp bizkit is rock artist & Dr.Dre is a hip hop artist. You people have S*** in your mind. I even called u r airtel customer care for assitance. But i think the executives are pathetic, lack of communication skill, they even don't know to speak in english. airtel steals money from the customer giving fake information on the website. pathetic...I give a [censored]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet

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i am vikas please activation callertune hindi movie anwar song moula mere moula my numbar [protected]
I was calling an airtel number and by mistake in my phone ' * ' button was pressed due to which that hello tune was copied on my number and I have been charged Rs.15 for copying and Rs. 30 for activation which sums up to Rs.45. I just want to say that there should be either some other way to activate or copy hello tune as this can happen with anyone and he/she will be charged for it which by the way is happening by mistake.

This is absolutely wrong way to charge money. Please look into the matter.

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    Airtel
    Customer Care Service
    Customer satisfaction rating
    42%
    Complaints
    50670
    Pending
    0
    Resolved
    20210
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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