[Resolved]  Airtel — People from some specific phone circle hears "This is not a valid number " when they try to reach me.

I have taken a new Airtel lifetime prepaid sim 15 days back. Since then I am facing this weird problem. I am not receiving any phone call from some specific zones. My friends, having numbers with Maharashtra Airtel, Karnataka Airtel, Kolkata Reliance have told me that whenever they try my number they hear "This is not a valid number. Please check the number and dial again." Till now they have not been able to contact me. I have talked to airtel customercare only to waste my time. Nothing happened. Then I tried to email [protected] with my mobile number in the subject line. Now here comes the funniest part. Instantly I received an autogenerated email stating "We are unable to process your request as your mobile number is not in following format: 98XXXXXXXX or 99XXXXXXXX ".
I have got my mobile number starting with "900". Then I enquired with lots of people with numbers starting with "900". All had complained similar problems. One guy said, he can receive calls made from his home mobile but not from home landline.
So what I understood is, their system is full of bugs. They started selling new connections with "900" numbers but somewhere they didnt include this new range of numbers.
I now really wonder how Airtel got such brand name. Is this the quality of service they offer?
I am now considering to switch to IDEA/ VODAFONE. But what about my 400 rupees that I spent to buy this Airtel lifetime SIM ?
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  10 CommentsShareTweet


I am unable to log in!!!
My antivirus reports it has expired within 1 month of paying!
I have not had any Engineer call --its over 8 Hours since yesterday afternoon!
Dear Sir

Plz provide a AIRTEL tower in Holi-Sb Tel, Bharmor Tel, Chamba Dist

Thanking You

Hum Log Koi bhi service Active Nahi Karte to aapke yahase ye Service kaise Activet ho jaati hai???
Ye to sarasar hum logo ka fokat main paise le rahe hai...
aur jab hum costumer Care ko call karte hai to wo log bhi thik se baat nahi karte.. ??

aaise to aapke Network se hum logo ka bharosa uth jayega!!!

[North Solapur, Maharashtra]
I am facing the same issue since a month now.and unfortunately its my husband's number, I have mentioned it to customer care but they closed the ticket saying its due to temporary congestion.

its gettin on my nerve as i dnt like changing my numbers and informing my calling list about it!!

I am just waiting that it gets over soon so that i need not to change to other service provider.
I am facing a similar problem calling to many of my friends who are on DoCoMo. The worst part is, after trying 2 or 3 times, it goes through! I am beginning to think, this is a problem in only one switch/server which is not configured with new number ranges.

Is someone from Airtel hearing?
Solar Eclipse Live Streaming
Whenever I am calling from my Jio no to a particuler Airtel number I am hearing a voice that "this is not a valid no", But All call are going corrcetly and that Airtel ringing and communicating also from another no...Please give me a soluation imdtly?
I am facing the same problem i cant able to call my another airtel number its said you are dialing a wrong number and customer care also not supporting in this and from another number i am getting calls so where and what is the problem i am still not u understand
I have recently moved to Ranchi from Kolkata and I am facing the same issue since then. Whenever I try to call my father's number (Reliance Jio Prepaid) from my Airtel Postpaid, it says "this number is not valid". I didnt come across this issue within Kolkata. Airtel customer care says this is a network congestion issue which may happen sometimes but I have observed that this happens each and every time since last 02-03 months.

Very poor network service from Airtel.

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