[Resolved] Airtel — NOT GIVING WHAT WE SHOULD GET IN THE PLAN | |
Respected sir With due respect i would like to submit that i m an airtel customer([protected]).I have a sim card in which friends scheme is activated.As per the information given by the airtel office, my call rates should be deducted as 10paise per minute whenever i make a call within my friends group comprising of the following numbers:-[protected], [protected], [protected].But to my astonishment sir, i am being charged as 1 rupee per minute from 2 weeks or so for the same. I have been regularly lodging complaints to the airtel customer care.I do agree that they do refund my account for the extra deductions but sir my problem has still not been sorted out and every now and then when i make calls i get notifications of 1 ruppee per minute being deducted.It is very confusing and inconvenient sir to be making calls due to the abrupt changes in the call rates.Moreover my account balance should have been credited by rs.158 as airtel to aitel free balance for a recharge that i had had on the 14th of this month.I am fed up of regularly being bluffed by the customer care saying that my problems would be soon sorted out and still it has not been so. I request you to kindly look into the matter take appropriate actions against the guilty. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 68 Comments | |
Comments
phones at custmor care are always busy. suggest some easy way out.
dear sir,
I dont think that you are giving me a speed of 128kbps, as u asked before to me. plz solve out my problum, thank you.
with regard,
Surjeet singh
I dont think that you are giving me a speed of 128kbps, as u asked before to me. plz solve out my problum, thank you.
with regard,
Surjeet singh
pacific mall my name is piyush my telephone no.is 4106351 joki 7/12/2009 ko disconect kar diya gaya hai mein iski complante 10 bar kar chuka hu jo ki aabhi tak thik nahi hua hai iski payment 3989/- mein 7/11/2009 ko kar chuka hu jiska recepit no.209960 hai... plz mere telephone no. ko chalu kar de...
Dear Sir,
My name is appearing in Your Airtel Bill as N.Kotiya instead of N.C.Kotiya, also my alternate contact number is appearing as [protected] instead of [protected] inspite of my complaint No.23131636 of August 2009.
Kindly arrange to update .
Regards
N.C.Kotiya
A-3/258, Janakpuri
New Delhi-110058
My name is appearing in Your Airtel Bill as N.Kotiya instead of N.C.Kotiya, also my alternate contact number is appearing as [protected] instead of [protected] inspite of my complaint No.23131636 of August 2009.
Kindly arrange to update .
Regards
N.C.Kotiya
A-3/258, Janakpuri
New Delhi-110058
AirTel — Not giving internet connection
Hi,I am Sukrut Patil, staying in Bangalore. I took a Internet broadband connection from AirTel services. I paid the activation fees before 2 weeks but still I have not received the connection. while filling the forms the representative from AirTel told that I will get the connection within 3 -4 working days. Means they are giving false information to customer.
Representative name is - Yateesh (mob no. [protected])
my TBLR (registration no is[protected]
Regards,
Sukrut
i had an airtel iptv connection instaled on 7|11|09.in spite of some minor problems the iptv is working well. i have one major complaint that laungage option provided by some channels like infotainment and kids channels is not available on airtel iptv.some kids channels are provided with laungvage option by running the channels twice once in english and then in hindi thus it is sometimes claimed that airtel is prividing 139 channels instead of 135.i asked the airtel exicutive on custemer care to provide the same facility on some infotainment channels like discovery';history and national geographic channels.he reled that he is not authorised and advised me to write oncare ncr airtel in.it is our right to wath these channels in our prefered languages.therefor irequest you to do so and send my request to top bosses of airtel because there are many more people who want to see these channels in their preferable languahe .my connection is on [protected]
Airtel instrument having No. 4553194 with internet modem in the name of Shri R.P.S. Rana at Sector 15, Quarter No. 328 Vasundhara, Ghaziabad U.P. was deposited on 20.10.2009 at Vaisali, Ghaziabad, U.P. vide receipt No. 156975. Bill amounting Rs 373.00 for the Billing period 23.10.2009 to 22.11.2009 has been received which may be waived of. I have tried your customer care service so many time but of no avail. My mobile No. is [protected] for contact, if required please. necessary action may be taken.
hii im using three conections of airtel
acount no:15375136
acount no:15375138
acount no:15375137
but the thing is tht im getting lot of difficulties...i paid my bill 15 days back but they always used to disconect my conections...
they did this three times...whn i made complaint to the cust. care they used to say tht this is bcs of not paying the bill bt always i confirmed my RECEIPT NO.of my connections its put impact on my bussiness...bcs i hve to make calls.., i dont knw wht should i do...plzz help me nd send this to the concern authority otherwise i hve to hadover the three connections back to u...
yours sincerely
Amit kumar
phn no [protected]
acount no:15375136
acount no:15375138
acount no:15375137
but the thing is tht im getting lot of difficulties...i paid my bill 15 days back but they always used to disconect my conections...
they did this three times...whn i made complaint to the cust. care they used to say tht this is bcs of not paying the bill bt always i confirmed my RECEIPT NO.of my connections its put impact on my bussiness...bcs i hve to make calls.., i dont knw wht should i do...plzz help me nd send this to the concern authority otherwise i hve to hadover the three connections back to u...
yours sincerely
Amit kumar
phn no [protected]
SUB--Your poour service my badluk im usinge yuor net- my bill NO[protected]/----PH NO[protected] bill// Name vandana sharma// I sufring last one month every eveing time my net -speed tomutch sloow i thinks sambade use my net- so want my net password pleese changed as soon as posibal my parsnal request I M OUT OF india so pleese fines this mater we are all raday complant your coustumar care cantermy complant NO56678.//.35643.//. but dont respons any bady i hope you aunderstand my problam my ISD NO[protected]
MANISH KUMAR
FLAT-56, INDRAPRASTA APARTMENT,
PKT-3 SECTOR-12
DWARKA DELHI-110075
TELEPHONE NO-[protected]
ACCOUNT NO[protected]
SUBJECT-DISCONNECT MY AIRTEL BROADBAND CONNECTION SOONN.
HELLO SIR
I HAVE TAKEN AIRTEL BROADBAND RS649PLAN.
I WANT TO DISCONNECT MY CONNECTION BECAUSE I AM SHIFTING TO BANGALORE
ON MONDAY 15/3/10. SO DISCONNECT THE CONNECTION AND MAIL ALL THE DUES
TO MY EMAILID MANISH14.[protected]@GMAIL.COM SO THAT I CAN SETTLE ALL THE DUES.
I AM PERMANENTLY SHIFTING TO BANGALORE .
MANISH KUMAR
CONTACT-[protected]
FLAT-56, INDRAPRASTA APARTMENT,
PKT-3 SECTOR-12
DWARKA DELHI-110075
TELEPHONE NO-[protected]
ACCOUNT NO[protected]
SUBJECT-DISCONNECT MY AIRTEL BROADBAND CONNECTION SOONN.
HELLO SIR
I HAVE TAKEN AIRTEL BROADBAND RS649PLAN.
I WANT TO DISCONNECT MY CONNECTION BECAUSE I AM SHIFTING TO BANGALORE
ON MONDAY 15/3/10. SO DISCONNECT THE CONNECTION AND MAIL ALL THE DUES
TO MY EMAILID MANISH14.[protected]@GMAIL.COM SO THAT I CAN SETTLE ALL THE DUES.
I AM PERMANENTLY SHIFTING TO BANGALORE .
MANISH KUMAR
CONTACT-[protected]
hi
this is utsav having a brondband connection along with a landline, net is quiet slow from last one week and landline connection is not in working condition from last 4 days advising u rectify this error ASAP
ACCOUNT NO 15656612
TELE LINE[protected]
THANKS AND REGARDS
UTSAV PURI
( [protected] )
this is utsav having a brondband connection along with a landline, net is quiet slow from last one week and landline connection is not in working condition from last 4 days advising u rectify this error ASAP
ACCOUNT NO 15656612
TELE LINE[protected]
THANKS AND REGARDS
UTSAV PURI
( [protected] )
varun india product r/o 1192/5 nai wala karol bagh, owner is this number tel: 41548638. i want cancel this number. Please disconnect the following number
41548638
please send the full and final bill of my billing address.
thanks and regards
varun india product
41548638
please send the full and final bill of my billing address.
thanks and regards
varun india product
Varun India Product R/o 1192/5 Nai wala Karogbagh, delhi is owner of this number tel: 41548638. I want disconnect this number. Please disconnect this number.
thanking you
thanking you
dear sir/mam,
sub: my connection is shift without my permission and now the bill came on my address ...[protected]
sir/mam this is neha here and i have canceled my connection request (req no: 1087402) but my connection have not disconnected till now. now the bill came at my address.what can i do now ?? i dont have any idea about the shifting and after shifting why this bill come again on my address???
please give me the solution as soon as possible and now please disconnect this net connection.
name : neha choudhary .
phone no: [protected]
address: B-55 alpha 1st G.Noida;
Email ID: [protected]@gmail.com
i shall by highly thankful to you...
sub: my connection is shift without my permission and now the bill came on my address ...[protected]
sir/mam this is neha here and i have canceled my connection request (req no: 1087402) but my connection have not disconnected till now. now the bill came at my address.what can i do now ?? i dont have any idea about the shifting and after shifting why this bill come again on my address???
please give me the solution as soon as possible and now please disconnect this net connection.
name : neha choudhary .
phone no: [protected]
address: B-55 alpha 1st G.Noida;
Email ID: [protected]@gmail.com
i shall by highly thankful to you...
Hi, myself Sarabjeet Kaur from Faridabad My No. [protected]. My request for offer more Broadband plans in Faridabad. Like 4Mbps and 2Mbps plans in best price. thanking you.
dear sir i am using a landline connection in the name of mr. vijay taneja [protected] 55/1 acharya puri gurgaon. the phone is dead since morning. it become dead generally in one month or one and a half months. please do the necessary to do correct and provide tha hasslefree services at my telephone connection.
Dear Sir/madam,
I would like inform you about your agents who are working, at Gem Marketing(P)Ltd., 22/4, Emporium block, Agra.Three girls were sitting there it was 2'o clock, i went their to deposit the bill, but the person who use to take the bill was not there i ask them to take the bill amount because my child was about to come at home and there was nobody at home to see her, i request them to plz deposit the bill they said that they can't do so, I told them in absence that cashier the owner should appoint another person who can deposit the amount.They replied that our boss can't afford to appoint another person for same job.Is it proper reply the recepientist give me kindly take action regarding this...I will be thankful to you. My Address-!59, A New-vijay nagar colony.My Landline no is[protected]
I would like inform you about your agents who are working, at Gem Marketing(P)Ltd., 22/4, Emporium block, Agra.Three girls were sitting there it was 2'o clock, i went their to deposit the bill, but the person who use to take the bill was not there i ask them to take the bill amount because my child was about to come at home and there was nobody at home to see her, i request them to plz deposit the bill they said that they can't do so, I told them in absence that cashier the owner should appoint another person who can deposit the amount.They replied that our boss can't afford to appoint another person for same job.Is it proper reply the recepientist give me kindly take action regarding this...I will be thankful to you. My Address-!59, A New-vijay nagar colony.My Landline no is[protected]
Dear sir/ ma'am, I am Pekuto Achumi.
On 09-sept-2010 i made a payment (Rs.1145) on account of my Airtel landline no. [protected] for the month of 08-jul-2010 to 07-aug-2010 through internet, i followed the entire process for payment; however it got stuck in the middle of the transaction and it was not confirmed. Again on 10-sept-2010 i log-in into my account to find the same outstanding due, therefore i made the payment and the transaction was confirmed paid.
However when i went to ATM to withdraw money on the same day i found that an amount of Rs.1145 was debited twice from my account. Therefore, i request you to solve this matter at the earliest.
Pekuto Achumi.
Noida
Contact- [protected]
On 09-sept-2010 i made a payment (Rs.1145) on account of my Airtel landline no. [protected] for the month of 08-jul-2010 to 07-aug-2010 through internet, i followed the entire process for payment; however it got stuck in the middle of the transaction and it was not confirmed. Again on 10-sept-2010 i log-in into my account to find the same outstanding due, therefore i made the payment and the transaction was confirmed paid.
However when i went to ATM to withdraw money on the same day i found that an amount of Rs.1145 was debited twice from my account. Therefore, i request you to solve this matter at the earliest.
Pekuto Achumi.
Noida
Contact- [protected]
bcs — Airtel opening connection is very late
Dear Sir,I am Haridas V. Last saturday i have paid to connection charge Rs.550-/ but now i didn't get airtel broadband connection. What can i do sir if you dont mine i'll wait 24hours then i'll select Reliance connection. Any contact to me pls come to my mail [protected]@gmail.com
Haridas V
[protected]
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I AM GETTING VERY HEAVY BILLS OF Call to Mobile [ within circle ]
Please send the details of last two months and we will pay the charges
neena deb
[protected]
Mail. neena.[protected]@gmail.com