[Resolved] Airtel — Conversion of Post paid to prepaid | |
I am a post paid customer and have been using Airtel Post paid connection for last one year. I have been facing a lot of problems ever since i got my post paid connection ([protected]) started. I have given lot of complaints as well. ( call interruption, call tapping, poor billing system and the like) . I paid my airtel bill always in a prompt fashion despite these problems every time. Of late, I felt that, the problems with Airtel post paid is not getting sorted out permanently so that it is better to switch over to pre paid connection. I approached Customer Care executives for necessary directions and they in turn told me that there is no problem for converting a post paid number to prepaidlife time connection without changing the existing number. They rightly explained to me the procedures that I got to follow for the same. But, contrary to my expectations, when I approached the local Airtel outlet here in Portblair, they told me that in Andman Nicobar Islands it is not possible to have the above mentioned conversion. I was surprised to here this.Is it my mistake to work in Andaman? What is so wrong with Andaman ? Why are your company's policies often becoming detrimental to customers? If I say that I have got a policy that " Since my post paid is not getting converted into prepaid i wouldnt pay the due amount".. would you accept that ? A comapny's policy should always be favouring the customers ? is it not? Every other mobile companies in and around Andman is giving this facility and why can't Airtel give the same ? I have given this number to all my relatives, friends and colleagues and you people wanted me to give another number to them once againand spending anothe lot of bucks all over again ? You post paid connection and confusing executives and professionas have harrased me enough and subsequently my social image has been tarnished. You company and its whims and fancies have destroyed my mental peace and solace I request you to sort out my problem expediently Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 62 Comments | |
Comments
Airtel/pre-paid — Converting to prepaid
Airtrel is known for its reliabilty & WE expect the same.One of your associate Mahesh Pawar, has taken documents to convert my no. [protected] from pre-paid to post paid. He has taken 100 rupees, given me sim & assured be balance will get transfered, nothing is happening. he is not picking up his mobile [protected].
please do something. Airtel is very good always.
AirTel — Airtel Postpaid to Prepaid Conversion
i had made a request for conversion of my postpaid connection to prepaid in the mid of Jan 2008 but even as of today (26 March 08) the connection has not been activated. i have submitted documents twice already and each time i visit Airtel relationship center i am told that the connection will be activated within 2 days.I am extremely frustrated with the incompetence of the said personnel. Please look into the matter.Airtel — i have submited documents for converting Prepaid to postpaid connection
Hi This is vijay kumar from navi mumbai. In last month(Sept. 08) Sabeena call from Airtel and told me about monthly plan. Then send one collection boy at my home. I have given him 599/ Rs. cash and My pan card & electricity bill copy.But still i am using prepaid. I have lunched complaint at vashi airtel service center but no body called up for anything.
These people are cheater and fraud i like to file a report on listed below Name and No. Just provide me the details of these stupid guys.
Here is some details:
Subscriber Enrolment Form No. : B 603465
Collection boy Number: [protected] Subhas.
Tele exe. Girl Number: [protected] / [protected]
Anish he the boss of sabeena: [protected]
I have talk this person so many times but not given me better response.
Vashi Airtel Gallery:
Date:10 oct 08
Contacted person: Mr. Hussain
My Token No. was 152.
Compalint No. 18738127
Thanks:
Vijay Kumar
Contact [protected]
Dear Sir/ Madam
i want to convert my postpaid number to prepaid but number has same .
my postpaid number is [protected]
i want to convert my postpaid number to prepaid but number has same .
my postpaid number is [protected]
I have two connection with airtel one is prepaid and the other is postpaid . However since last six months i am tying to change my postpaid connection to prepaid but it is realy hard to explain you people because whenever i am trying to change it through phone or via service centre i am not getting any results for they say that i have not lodge any request for it . but this is my last warning to u people . i[censored] cannot please reply that u cannot because i don`t mind changing my both numbers to other company . I am alreay satisfied with vodafone and idea. I have other connection with them and my no. is [protected].
Now to the point my airtel post paid connection no. is [protected] and this connection i want to chang it to prepaid.
with regards
Bhushan Masurkar
Now to the point my airtel post paid connection no. is [protected] and this connection i want to chang it to prepaid.
with regards
Bhushan Masurkar
Airtel — Telephone disconnection/ non adjustment of prepaid balance on postpaid conversion
I had taken a corporate connection [protected] last week, God knows how the verification was done, they disconnected the number, and then they said because there was a previous balance of Rs 527/- on account of a previous number they had disconnected it.Now the story regarding that Rs 527/- is rather interesting. Few months back, I used to have a prepaid connection of airtel, the number was [protected] (Month of August 2008)
It had a prepaid balance of Rs. 400, trans id [protected]. I got that converted into postpaid and then corporate. That number was also disconnected because of verification problems. I did a lot of correspondence with the erstwhile nodal officer, Aarti Handa but with no results.
I left the number because I could not spend so much of time without results.
Now I still have no problems to pay that amount but, the balance Rs 400 which was not adjusted in the bill should be adjusted, and both the numbers should resume.
I have had enough trouble and I feel that airtel officers including the verification executives don’t aim at resolving the problem.
Airtel Prepaid — like to take a postpaid connection
i have to take postpaid connection.. i need near by showroom in velachery.. please send adress to my mobile no:[protected] as soon as possible please..AirTel — postpaid convert into prepaid
unique markting shop no.2, malanibhavan,near mautidham,Bytco Point,Nashik roadSIM No.[protected]
Shazad.Z.Yes
Dear sir,
I am working in HCL INFOSYSTEMS LTD. I have one connection with postpaid cug H 15 (hcl). However since last one month back i change my postpaid connection to prepaid. but i am not satisfied with that connaction.so i want to convert my number into postpaid. i ask to your in my nearest airtelshoroom but it is realy hard to explain you people because whenever i am trying to change it through phone or via service centre i am not getting any results for they say that i have not lodge any request for it . but this is my last request to u people . i[censored] cannot please reply that u cannot because i don`t mind changing my numbers to other company . I am alreay satisfied with tataindicam and idea. I have other connection with them and my no. is [protected]. so please try to understand my problem. i experting good result for me.
Now to the point my airtel pre paid connection no. is [protected] and this connection i want to chang it to postpaid.cug H22 plan
with regards
M.V.V.Satyanarayana
I am working in HCL INFOSYSTEMS LTD. I have one connection with postpaid cug H 15 (hcl). However since last one month back i change my postpaid connection to prepaid. but i am not satisfied with that connaction.so i want to convert my number into postpaid. i ask to your in my nearest airtelshoroom but it is realy hard to explain you people because whenever i am trying to change it through phone or via service centre i am not getting any results for they say that i have not lodge any request for it . but this is my last request to u people . i[censored] cannot please reply that u cannot because i don`t mind changing my numbers to other company . I am alreay satisfied with tataindicam and idea. I have other connection with them and my no. is [protected]. so please try to understand my problem. i experting good result for me.
Now to the point my airtel pre paid connection no. is [protected] and this connection i want to chang it to postpaid.cug H22 plan
with regards
M.V.V.Satyanarayana
AirTel — Conversion from Postpaid to prepaid connection
Dear Sir/Madam,My complain:
WHY AGAIN ADRESS VERIFICATION FOR CONVERSION FROM POST PAID CONNECTION TO PREPAID CONNECTION.
WHERE TO GO IF CUSTOMER CARE IS NOT ABLE TO SOLVE AND SATISFY OUR QUERIES?
Comlain details:
I have been a customer of AIRTEL for the past two years. My mobile no is [protected]. I had a post paid connection. On recent analysis, i found that prepaid is far more cheper than post paid. So,I put a request at an airtel customer care center to convert my post paid conection to prepaid.
This was done around three months back. There they asked for proof, i submitted my DRIVING LICENCE photocopy.
After two days, i got a call that i am supposed to change the prepaid sim, which the customer care executive have given to me. They said " You have been given a wrong SIM, get a TAMILNADU sim, you have been given a chennai SIM by mistake"
Then i went the same cutomer care centre and got the sim changed.
After aroound one month, my prepaid SIM got active.And for that month i got a post paid bill.
Till now no big problems.
Suddenly on 27or 28 of november 09, my SIM was barred, no incoming calls and no out going calls. I called customer care. They said "your documents have not been submitted". I was really annoyed, at this reply because i have already submtted the documents at the customer care centre. Next day was sunday, so no solution on that day. On monday, i went to the customer care centre and they asked me to submit the proof again. I submitted the proof again.
Now, today again i got the message that my services have been barred.
In this situation where to go and what to do.
THE IRONY IS, I HAVE THE SAME NUMBER AND HAVE BEEN USING IT FOR AROUND 2YEAR.
IF ANY ACTION OR ANY THING POSITIVE WHICH CAN BE DONE WILL BE HIGHLY APPRECIATED
Regards
Airtel Telecommunications — To Change postpaid to prepaid
My mobile numbers are[protected] & [protected].I am using post paid connection for both of my mobile phone. i want to change post paid to prepaid. i am using it for my business. so i need the same number. 1 months back i went to Airtel office i explained that and i submitted my proof. they gave me two new Sim.SIM no [protected] -[protected]
SIM no. [protected] -[protected]
Still it not been changed to prepaid. whenever i ask they say tomorrow, after two days like that. pls change it as much as possible to prepaid.
my address
A.S.Abbas Ali
7/8, Gurunadhar Goundar St.,
Big Bazzar,
Tirupur.
AirTel — Change of Post Paid Connection to Pre Paid connection
On 24-Mar-2010 at 1100 hrs, when I checked my Mobile it displayed a message INACTIVE SIM. Assuming that I the SIM might have got dislocated I tried refixing the sim again and again. At 1300 hrs, I called up customer care to register the complain. Here I was informed that my SIM was deactivated because my plan was changed from POST Paid to PRE paid. I was shocked and asked the lady to transfer my call to escalation team. Here the escalation officer informed me that my sim card got blocked because of some technical issue and would take 24 hrs to fix it. Since I do not have any other source of contact, I want my service to be restarted immediately within half hour or pay me a compensation of Rs 1000 for every hour of delay in providing the services. I lakshmi Sowjanya have a post apid connection having a mobile number [protected] which ahs been deactivated. so i just want to convert my postpaid sim to prepaid sim and also i want the same number to be contiued.
airtel prepaid centre — i want to rs 41 full take time
plz give me rs 41 take time i have rs 41 ec and full take time in ma number u r costamer care is power responce s i am very apsat s u think and need full to 41 rs tae time. mynumber is[protected].plz give me.i want to get rs 41.iam loss of amount.
AirTel — Change from Postpaid to prepaid
Hi,I am Rashmi Kumar and i had [protected] as my number. i have moved to germany now.
Request you to please change this connection from postpaid to prepaid.I would like to retain this number and my mother will be using the same.
Kindly do the needful at the earliest.
Please do let me know if you need any further details.
Thanks in advance!!!
Regards,
Rashmi
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I want to convert from postpaid to prepaid my airtel.
Please help me on that