[Resolved]  Airtel — Caller tune renewal charges

Address:Haridwar, Uttarakhand

On[protected] at 11:09 AM, I received an sms by AD-58888 for renewal of caller tune which will charge Rs. 15/- for 90 days for the same song which was in continuation.

Question is - If a different song is chosen then company can charge the fees but it is charging for the same song which is in continuation since last month. Company is also charging Rs. 30/- as monthly charges except this.

Is it right practice to charge with availing a new service???

Please help in this regard.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54483
    Pending
    0
    Resolved
    21956
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information