[Resolved]  Airtel — Cheated with money , wrong phone call and taken money from me

AirTel — Bharti Airtel Cheated me...

Sir,
my name is sunil, i was having postpaid connection of airtel bearring mobile number:[protected]. this is corparate card by which i can access unlimited internet by 199 rental.
on 17-feb i called in customer care to activate this plan and by mistake he activated 99 rental plan where 2gb is free. i called in airtel customer care again for this plan but they told they dont know about this plan i told him that all my office friends are using then he replied that he had no idea of that.then i though it is 2 gb is also more than enough for me but i proved my self wrong my bill came on 4th of march is 33000 and after reducing that 2 gb free access they charged me 16980 rupees.my bill period is 17 feb to 3 march.only 14 days how one can use that much of internet that to with 2g speed.
1)when my credit limit is 1200, then why dont they given me any intimation that my usage is exceeding my credit limit.
2)Sir there is no transpereancy in postpaid their intention is to cheat by some how because as we can check our daily internet usage by simply calling on *123*6# in prepaid, why dont in postpaid.customer must have rights to know atleast how much he has used.
3)Sir when company has given me only 2 gb access then after complition of that they shoud send some intimation or msg that my free usage has over after that i will be charged so and so.....
4)After all this airtel recovery boy came to my home when i was not in home harassed my family member asked my brother for to give atleast one security check which he will not going to deposit as it is just for security
and he himself in order to take my brother in confidence, he himself asked my brother to give cheque having closed account or having no funds as he is not going to deposit it,and then my brother had given cheque having no fund,when i come to home i called recovery boy that dont deposit that cheque and returned me then again he said no that cheque has no meaning it just as security which he will never going to deposit.(I have recorded this communication on my mobile as evidence).after few days i recevied one notice of sec.138 due to insufficient fund by thier advocate sir, what should i do now i dont know that much about law and i dont have that much amount to pay that too i dint use that much internet i asked almost 100 persons whoever using internet they saying it logically impossible to use more that 2 gb in 13 to 15 days with 2g speed. They should atlest inform me that my usage has exceeded over 2gb or they should abort my service after I have exceeded.Sir I have no intention and have no meaning to use cheap thing in huge cost…..
Please reply I have been cheated by airtel,
Awaiting for your kind response…

Airtel — Wrong instrument

Hi
This is regarding my airtel landline [protected]. Yesterday I locked a request (no.[protected] for beetel x62 cordless phone. I got three calls for confirmation that which instrument I want. I clearly mentioned them that I want beetel x62. But the person visited my home had installed x64. I checked the box, after he left my place. I submitted a complaint(no.[protected] in which the customer care person told me that is has been resolved. So, i have to open a new request. They are continuously closing my complaint without even visiting & fooling people with the wrong instrument. Kindly look into the matter,
Thanks
Sidharth Saluja
[protected]

I suggest you to pls go to nearest Airtel Hub and register complaint if you feel you are not getting the proper support from call center.

You can reach me @ [protected]

Whenever I post a complaint to www.airtel.in/airtelpresence it says that my #G plan that I bought is Invalid . The 3G plan no. is [protected]

Inspite of constant calls to Nodal officers, nobody at airtel is helping for chaeting that happened by their associates. After writing on this Consumer Forum that they would help, seems like it was just a statement to cover themselves nothing more.

Inspite of so much follow up, the behaviour of Airtel associates have not changed.
They have denied to help me with this case. In fact they hang up calls when I discuss with them my case. They are not ready to take any action against their unfair officers and the mental trauma they have given me during this process.
I would like to bring to each one's notice that Airtel has generated a wrong wrong and troubled me with threatening phone calls for incorrect recovery.
Please beware of them.Inspite of writing these posts on Consumer Forum, Airtel associates just do write back that we will reach you, but they do not call you and help you.