[Resolved]  Airtel — GPRS Charges

Address:Ernakulam, Kerala

Hi,

This is Jithin using airtel mobile number [protected] post paid connection for last 6 years. I have activated GPRS in September 2009 250 rs Unlimited Plan. 3 Months back i realized airtel charging[protected] rs for Gprs usage. My company paid all bills during these period. Fortunately i checked bills and realized the same. I called 9 times to customer and they told me they don't have any unlimited plan. again i called from other number and they confirmed unlimited plan is there. I recorded these all calls.

This is 100% cheating from airtel

I registered complains 3 times to return the amount they collected for gprs. 4 calls i got from different people and they told me don't change service provider they will return amount. Till no response and continuously getting sms insisting pay bills.

Jithin
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Aug 13, 2020
Complaint marked as Resolved 
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dear sir,
this is alam i want 2 register compliabn about airtel about gprs tariff.when ever i use gprs on my mobile they deduct much money that i did not use so much data services.
when v complain about this they say '' u have use data more so are charged very well''

i can not change my number other vice i would change the company if my number not changed
I wanna complain that the gpsr provided by the Airtel is very slow.


sometimes we cant able to download from it

AirTel — gprs charge

hi, i m airtel customer and my bill that i have to paid is around 800 in which there is a charge of gprs service which i cannot access, you can check my usage .so, kindly give me a discount after checking your details so that i can pay my bill on time .
hi i m deepak bansal, my cell no is [protected]. near abt 3rd augast sume one called me up the end of airtel, they told me up abt gprs daily services, thn i agree wid them, but they didn't told me abt tht after use i hv to disconect the conectivity to save the rent. so after tht i use sume days gprs and after tht i didn't use. but nw airtel company chrage me a full month rent of gprs. so plz help me to save tht rent. plz minus tht amount frm my bill. i should be thankful to u. ur custmur deepak bansal.
Hi,
I have been using 0.facebook.com on my Airtel mobile. It is free of data charges but for the last two days I have been charged money for using the service which had never been done before. I have lost about Rs.10 for it so far. Can anyone please tell what the problem is and can the authorities check the problem?

Thanks
Rangarajan
([protected])
Hello,

The problem is not resolved . You people deducted last two months gprs charges only. from 2009 September onwards you charged amounts.

What is the meaning of returning only 2 months gprs charges???.

You people admitted this is unwanted charges that's why you returned last 2 months charges. I need full amount refund you charged for gprs.

Jithin
Hello,

Why no reply for above question

Jithin
Airtel is a fraud company. Notices 8 months international roaming charges now
Dear Sir,

I Started my GPRS on the 19-Apr-2013 through airtel customer care executive at Ankur cross road (Skim:199rupees per month for GPRS), Ahmedabad and start uses of this facility of 20-Apr-2013. but in last two days the service provider charged me on 1166/- rupees on 24-Apr-2013 and today (25-Apr-2013) I received a message from service provider that me unbilled amount is 2200/-.

So I don't know how the unbilled amount shows high amount of rupees.

Name : Mittal Bhavsar
E-mail: [protected]@gmail.com
Mobile : [protected]
City : Ahmedabad
State : Gujarat
No one can use that much amount of rupees in just 5days (from skim stat date 19-Apr-2013 to today 25-Apr-2013)

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