[Resolved] Airtel — CONVERSION OF POSTPAID TO PREPAID
I have given request for POSTPAID TO PREPAID in MOBILE WORLD,MANINAGAR,AHMEDABAD ABC on Dated:-17/06/2013 Code 150033.At that time I was given counter having serial No.GJA0776946,I was told that it will be transferred with 72 hrs,but it didn't happened so I approached there on 23/6/0213,and was not satisfied with the answer they gave me.I was told that due to system error it has not happened and I was told to submit all the related documents again.This was too much for me because once the documents are submitted and why asked for another one.I was very much disturbed with the services provided by your COMPANY.As I am your customer from last 10 years and I have also launched complaint against this in your GRAHAK SEVA KENDRA,but I did not get any positive response.So Ihave now cleared all my outstanding and demanding for the money which has not not be paid by me.AND NOW I HAVE BEEN PORATABILITY IN VODAFONE,so please make early arrangements for the payment made by me.
Complaint marked as Resolved 2016-10-14 20:43:09
Verified SupportAirtel Customer Care's response Feb 05, 2013
We would like to inform you that your concern listed 24 Jan. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
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