Airtel Cug Indian Railways — Wrong Unbilled amount Message

 
8 Reviews
India
 Kamlesh Shukla
I have been provided with AIRTEL No [protected] (Post Paid CUG-Indian Railways) by Railway as I am posted as Chief Materials Manager at Integral Coach Factory/Chennai.
I have registered with Customer Service of AIRTEL to send me message regarding unbilled amount on daily basis.I have receved following message during last three days.
Approximate unbilled usage as on Amount
[protected] Hrs Rs.6.08
[protected] Hrs Rs 345.16
[protected] hrs Rs.477.32
I am not using the mobile beyond our CUG to the extent the unbilled amount is being messaged to me.I could not get satisfactory reply from customer care of AIRTEL (COMPLAINT NO.[protected] and the person kept on repeating that necessary correction in the bill can be done only at the time of final generation of bill.
I could not get satisfactory reply and the high unimaginable amount being messaged to me is highly UNREALISTIC.
You are requested to do the needfull for correction o[censored]NBILLED AMOUNT being sent to me at the begining itself as it will be too late to rectify the same at the time of final bill as financial DAMAGE would have taken place by that time.

I hope my grievances will be redressed and I will not be put to financial loss.
Thanking you


Kamlesh Shukla
Complaint comments  7 Comments     Updated: Share0Tweet0

Comments

I have been provided with AIRTEL No [protected](Post Paid CUG-Indian Railways) by Railway as I am posted as office supdt/elect at DRM office North western railway, Jodhpur.
1. You are requested please give me what is the pulse rate and rate per pulse for out going calls on following
a. bsnl basic phone
b. bsnl and other mobile i.e. airtel, idea, relience, bsnl
I hope my grievances will be redressed and I will not be put to financial loss.
Thanking you


paras chaudhary
I AM RLY EMPLOYEE AND WANTED TO KNOW DAILY CUG MOBILE BILL MY MOBILE NO IS [protected]
is it so difficult to know your cug bill on a web site of airtel
I HAD BEEN PROVIDED WITH RAILWAY CUG PHONE PLEASE LET ME KNOW THE PROCUDER FOR DAILY BILLING SYSTEM
I have been provided with airtel Railway CUG [protected].In my monthly bill 99/=Rs additionally added as a special rent.I already complaint twice to customercare to disconect any additional package addaedwith my cell phone service.But till date that was carried out by your representatives.So. please do needful to reduce the additional rental from my cell phone bill through disconect additional service.

Thankig you

Perumal
I am Rly Employee I want my CUG Mobile Bil in mob. no. [protected] & my email address.
I am sr. section officer in accounts at jalandhar city and railway has given me cug no. [protected] but i dont know the detail of tariff circle zone free calls etc.before i come under finanicial loss pl. tell me all this. SUNIL KR, '. SHARMA SR. SECTION OFFICER TRAFFIC ACCOUNTS JALANDHAR CITY

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    Airtel Cug Indian Railways - Wrong Unbilled amount Message