[Resolved]  Airtel Data Card — Bill after cancel of service

I have written email to above address but looks like you also left Airtel. :)

My complain which was mailed to above address was:


Hi,

I have purchased Airtel data card almost 2 + weeks back. Card number [protected].

I think this was really a bad decision on my part. I raised complain same day when connection was activated mentioning that this does not give me speed to work.

Most of the time it does not connect ( as signal is really weak). After I raised the complain I was told that this will be resolved before 30th of May. Someone from Airtel visited my house on 26th May and said there is no signal in this area.

I waited for 30th and called your customer care almost 15 times since then but everyone says please talk to my manager. When I talk to manager he says he will get back within 2 hours. This has happened almost 15 times and looks like no one cares after selling the instrument.

I really need help here else I don’t have any other option other than going to consumer forum to get my money back (Instrument cost).

Before purchasing instrument I called your customer care and they said me “if your Airtel mobile has signal data card would have and they gurantee it to work”. I also asked from showroom on ITPL road to tell me the speed, they said minimum 2 mbps. While for me any web page does not open – I just keep refreshing it.

My house location: Flat number 20011, Prestige shantiniketan. Whitefield road, near ITPL Bangalore.

I tried to connect every time from above address.

-Pankaj

AirTel — cancellation of service

i had my mob no. since last three years.
my mob # is [protected]
suddenly for last three days my mob is not working
i contected the service provider and they said my line has been disconected though i have recharged 295/- just two days back and i activeted internet t on 17th of this month
my line was disconected on 23rd evening
Please do the needful
Thank you
my email add
[protected]@hotmail.com

Dear Mr. Rajesh Ranga,
Thanks for your prompt reply. I apperciate your prompt action in the matter.
This number has been given to all of my friends, relatives and business associates world wide. In last two days time i have faced a lot of difficulties in contactingthem and getting calls from them. I will highly apperciate your efforts in restoring my number back.and get it activated.
Regards
Raj Kumar Vasandani

is my no is activated now

Respected Mr. Rakesh Ranga,
Thanks for your positive mail
I checked the conection in my . mobile but still it is showing no NO SERVICE. Would you be kind enough to look in to the matter and revert back for the same., I dont mind to go to AIRTEL center to get new sim,
Waiting for your reply.

With Kind regards

Thank you for solving my problem

Namaste (true1),

This is to inform you that your concern listed on 04 July 2013 has been noted . At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste (true1),

Further to our discussion dated 04 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste (true1),

We would like to inform you that your concern listed 04 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33