[Resolved]  Airtel — Data fraud @ airtel

Address:Uttar Pradesh

Mr. Sunil Mittal

I have tried pursuing this issue with your esteemed company many times and have even tried to contact the nodal center 3 times but have gotten no response. I hope that your company will keep on ignoring me and I can make the world know how after becoming market leaders you people are taking customers for granted.

This is to inform you that I was conned by some fraud who used the name of your company. This is only possible if someone from within leaked the info that I was looking for a connection. So much for quality experience.

This happened on January 2011, when I wrote this mail.

I reside in sector-51 in noida and airtel has reently started it's broadband services in this area. But i was constantly querying Airtel as I wanted to know when they will start broadband services in this area. I raised an online ticket about the same and was contacted by a guy named NAVAL who claimed to be the representative of Airtel. He came to my house and explained me about all the plans. Since he had in-depth knowledge of the system I trusted him and asked hime to set me up for a connection. He took 4200 rs from me ( 1700 for broadband and rest for iPTV). However after various calls to him and no response , I knew that i was duped. I called up the Airtel centre in sec-50 and they had no knowledge about the person. I called up the Airtel Nodal officer-NCR and somebody contacted me and gave me a ticket number. She also said that i will be sent a list of probable suspects with photographs. But I have received none. I also raised an FIR with noida police but nothing happened.

I gradually lost interest in the case. But i recently learned from newspaper that some guys were captured in Delhi who had duped a no of people with the same methodology. I would like to raise the same issue again with you people and would like to help identify the culprits. I don't know what is the policy of police or airtel about recovering money from the culprits would like to know the possibility of the same.

I am also sendig details about the culprit :
NAVAL, around 5'5-5'7 inches, wheatish, average built. He told me that he stayed near Malviya Nagar in Delhi. The phone nos he used to contact me are [protected] and [protected].
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
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