[Resolved]  Airtel — deduction of airtel prepaid balance without any information for undelivered services

dear sir
my mobile no [protected] has outgoing and incoming
clozed
plase chck it no
and
call me
[protected]

AirTel — balance deduction without any service

my mobile number is [protected] had a balance of more than 252rs,airtel had deducted in entire the whole balance and when called customer care there is no feedback available they gave me a customer reference number CBDCC[protected] AND NO FEEDBACK AS CHARGES ARE AS PER RECORDS BUT THERE IS NO RECORDS AVAILABLE

Airtel prepaid mobile service — Charges deducted without any information to consumer

This is not the first time I have become victim of automatic money deduction from my prepaid connection of my mobile without my notice.
I come to know only when I check my balance from time to time by calling on toll free "*123#". To my surprise I found my balance is low from my last day balance, as I know I have not make any outgoing call from my mobile, so Where is the amount deducted ?

When I call customer care executive, he told that you have activated "value added service" on your mobile. This is something surprizing me as I have not done any kind of activation. From Executive I come to know that "job-alert" service is activated.
This is rediculous ! As I am retired Govt. servant for more than 10 years and my present age is 70 ! Do I need job alert ? The service charge is Re 1 everyday.

Moreover, Sometime back Airtel automatically activated "Hello Tunes" without bringing to my prior notice on my mobile and they deduct Rs 30 per month.

When I ask Airtel executive about Why do you activate this service without bringing to my prior notice ? I got a reply that you may have ask ? And, on denying that I have not asked for any kind of service, I got a reply from Airtel executive that - Now tell me what you want to do ? continue or deactivate it ? Surely, I want to get it deactivate because my hard earned money is getting WASTED by all such non sense .

When I ask customer care executive about the refund , He reply me that they will not going to refund any money .

I want to take strict action against Airtel Fraud !

Best regards
J C Bhalla
Sr. Indian Citizen
# [protected]

Airtel Prepaid — Deduction of balance without any information

I am using Airtel prepaid connection ([protected]) from past 5 months. There was, a message arrived from Airtel which say "Thanks for downloading JavaGame from Airtel. You have been charged Rs.40. Although I have not downloaded any game and this is the 2nd time I am paying. How do I get rid of this?

Dear Sir, after your reply balance was refunded. But after 1day on 25th Aug. 2011 same sms was delivered from airtel that "Thanks for downloading JavaGame from Airtel. You have been charged Rs.30. Although I have not downloaded any game and this is the 3rd time I am paying. How do I get rid of this? Please solve this problem.

Airtel — Repeatedly 99 rupees getting deducted from my phone account

Without my notice I got a message from Airtel saying Thank you for downloadin java game and you are charged Rs.99. This is very ridiculous.
Till now 377 rupees (99+99+80+99) has been deducted from my account. Without my Interaction how the Airtel should download the game into my mobile and get charged. Is this the way that the Airtel is using to charge the customers??? Very ridiculous.

Even I called up the customer care to revert the amount back, they are saying you will get it back in 1 hr but it is not happing from last 2 weeks.

Very ridiculous.

Idea — Leps of balance

I had recharge Cell No. [protected] with Rs. 75 on 21.10.11 as per condition full talk amount for 15 Days.
But All Balance amount approx Rs. 47 leps on 27.10.11 Night.

Airtel Mobile Services — deduction in internet service

myself prakash lokhande ,i am using airtel prepaied no.[protected]. in the month of december2011,(date27,28,29) internet services not available due to technicall issue by airtel .but they didnt refund me neither money nor the extension in days.and same issue rised again in the month of january12(date29,30), i complaint in airtel costomercare but they did not response me properly.

i also recived the same message as mention above. .from my balnce rs.99 was deducted. From the customer care there was no help as they themself donot know what is val_fun_01. I want to know what is this??

Namaste Dr. Gupta,

This is to inform you that your concern listed on 19 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Dr. Gupta,

We would like to inform you that your concern listed 19 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33