[Resolved]  Airtel Delhi — Threatening Calls from [protected]

Address:Mumbai City, Maharashtra

Hi,

Have been receiving threatening calls regarding some court complaints filed in Delhi for some fraud done by me in Delhi as per them, but the fact is I have have never in my life been to Delhi, told them several times and they started threatening about coming to the house and they will see me in or out of the house, they have my address as my name and address are floating on all the internet website, guess they got my number from there.

The phone comes from Delhi Airtel GSM from the number [protected]. Need help regarding this matter.

Thanks
Mithun
[protected]
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Oct 15, 2016
Complaint marked as Resolved 
Verified Support
Mar 02, 2013
Airtel Customer Care's response
Namaste Mithun,

This is to inform you that your concern listed on 01 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support
Mar 03, 2013
Airtel Customer Care's response
Namaste Mithun,

We would like to inform you that your concern listed 01 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

Airtel — Therating the Customer

Air Tell

Dear Mr. Dutt,

Thank you for contacting Airtel contact center.

With reference to your Service Request 14626429 dated 22/11/07 regarding confirmation on cheque payment of Rs.2300/-.

We would like to confirm that we are not in receipt of cheque payment mentioned above.

In view of the above, we request you to kindly provide the bank statement to enable us to initiate further action.

We request you to kindly scan the statement and send the same to email ID : [protected]@airtel.in or fax the statement to Fax# [protected]/[protected]

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.

We value your association with Airtel.

Warm Regards,

Fatima
Customer Support Services

Customer

have check in My bank there as of now the CH number which we have Gaven to Air Tel.
it is not come to Bank yet.

But I have lost many business be case of without information number got out of services.

I have called many time to Customer Cell .

when ever we are asking any thing to customer care they will use one setup ether send the SMS or they will post pone the task by saying some thing

Pls send me mail I want to Switch over the Services Provider to some else.

Air tel is costly services provider in country as of now . but earlier services is good .but now very poor services in any point technical and support Both

Send me final bill soft copy so I will pay it and close the account for ever

Thanks and regards
Durga Dutt

Dear Mr. Dutt,

Thank you for contacting Airtel.

We regret that you have decided to cancel your Airtel mobile number [protected].

Kindly quote Service Request number 14859308 in any future communication about this request.

We would revert to you by 14/12/07.

We would like to inform you that you have the option of choosing any of the below mentioned alternatives, for your mobile connection.

Migration

You also have the option of converting your Postpaid connection to a Prepaid one (Magic card). By doing this, you will be able to retain the same mobile number.

Transfer

The mobile connection can be transferred to any of your friend or relative in the city if you do not wish to retain the same in your name.

Safe Custody

The connection can be placed under Safe Custody, wherein you will be charged a nominal charge of Rs.99/- (plus 12.36% tax) per month. In such case, reactivation fee of Rs.250/- will not be charged at the time of reactivation. A connection can be kept under Safe Custody for a maximum period of 180 days. In case you wish to entail the safe custody option, the payment for the same will have to be sent along with a request for placing the connection under Safe Custody. Any pending payments against this mobile connection will also have to be cleared.

It would give us immense pleasure if you should reconsider your decision of canceling the above mobile connection.

Alternatively, you could view the status of your Service Request by dialing *121*15# (Toll Free) and press the call button, details will immediately appear on the screen and you could also dial 12115 (Toll Free) for the same.

Also, to know your outstanding amount you can send an SMS to 121(Toll free) please find the details below for the same.

OT to 121(Toll free)

Further, to know the current outstanding, you could dial *121*11# (Toll free) and press the call button, details will immediately appear on the screen.

Please find attached the Airtel Relationship Center details for your kind perusal.

Please be informed that the bill would be calculated till the date of cancellation.

Regards,

Yuvaraj
Customer Support Service
Airtel

If in your calender 24 Hour over you can reply
all wrong comunication from you side . i have sent below message on last
8th Dec but no reply

Customer

hi

I have check in My bank there as of now the CH number which we have Gaven
to Air Tel.
it is not come to Bank yet.

But I have lost many business be case of without information number got out
of services.

I have called many time to Customer Cell .

when ever we are asking any thing to customer care they will use one setup
ether send the SMS or they will post pone the task by saying some thing

Pls send me mail I want to Switch over the Services Provider to some else.

Air tel is costly services provider in country as of now . but earlier
services is good .but now very poor services in any point technical and
support? Both
Send me final bill soft copy so I will pay it and close the account for
ever
Thanks and regards
Durga Dutt

After all This they have sent a Legal Notice to us
kindly help me cancel my airtel post-paid connection

AirTel — Threatening calls

For past 4 MONTHS I am NOT using Airtel service, but still I am getting Airtel Bills. Even though placed a request for stopping sending/Processing bills I am getting same.
Also please note that the amount 1062.40 which was credited twice to Airtel, is gone no where. Because of this reason I stopped using same after being a customer for more than 2 years. I have started getting “threatening calls” regarding this. Why should I suffer for a mistake made by Airtel? Now adays their service is horrible.

Airtel — Moble Number Disconnected

Dear Sir/Madam,

It is to bring to your notice that, I was using Airtel number - [protected] for more than a year. In the month of October 2008 I had requested to put my number under safe custody, as this was Karnataka Number & I had to shift to Coimbatore for some time.

I had requested to release the number from safe custody on 11th of Jan 09 that time I was told that the number had already been released on 9th of Jan 09. I had used this number till 20th of Jan 09, all of a sudden on 21st my mobile screen shows the message "SIM INACTIVE".

Since then I might have called more than 50 times to their customer care and have visited their outlet also for getting back the number but all in vain.

No one is giving any positive response every time they have different excuses for me & once they find themselves trapped, they cut the phone .

Finally I was told that my number has been permanently disconnected. How can they do so without consumer's concern?

I am a software professional can't bear to change my number at this point in time, I want to retain that number.

Please help me out

Thanks & Regards,
Sushant
Yes Agree very much, they never disconnect the number saying some excuses...very pathetic service. Iam going throught the same experience now. Only wat to protest is through by word of mouth, Iam happy I could stop atleast 5 of my friends in taking an Airtel connection. If all o[censored]s do the same thing definitely ther will be an impact.

AirTel — not getting bill

I have taken post paid connection more than 1 month ago but still not get my bill, what to do????????????

Airtel — bill despite my disconnecting Airtel service

In November last week, 2009, I gave an application to Airtel customer care Centre on Tilak Road, Pune 4, requesting them to stop service to my prepaid mobile no[protected]. That day I paid all dues and stopped using this number. After this I got a negative bill of Rs. - 10.19 dated 12th Dec. 09 indicating that my wish has been duly noted and executed. But now today I have received a bill of Rs. 300 as rental charges plus tax of Rs. 30.90 for the period 11th Dec 09 to 10th January 10. I have not made a singlr call during this period. This is clearly seen on the bill also. In fact I have thrown away the sim card. Pl prevail upon Airetel to stop sending me any bill.
Relationship number - [protected], latest bill no[protected], dated 12/01/10. Dr. Anant Phadke, [protected]

AirTel — Threatening calls

I get threatening call from this number .. Please block this sim.. i cant go for a complain or given any information... his number is[protected]. He is using abusive language on phone with me.. i am a girl and i have sleepless nights due to him....
Since two days my airtel fixed line has gone off, there is no dial tone, and there is no way I can lodge a complaint as nowhere could I find the number to which I can lodge the complain through any phone other than airtel. I have already received a thankyou message from airtel hoping that my problem has been solved, but my phone is still off line. Anybody who can help? I fail to understand why these companies come out with some new product every second day, while their old products could not be serviced at all. Also, airtels way of giving connections for broadband as well as fixed line is strange, They just break open the locks and enter private properties and connect to the boxes placed inside the private properties. Is this how they run the companies?
Dear Sandeep,
I had also been received call from no. [protected], mentioned the no. [protected] (some Adv. Nisha Rathore) thretning me in simillar way Mithun had thretened, kindly do block the nos. ASAP.

Thanks & Regards,
Mayank Gupta
Kanpur

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