[Resolved]  Airtel Digital TV — Complaint against Airtel

my name is patel jignesh kumar shankarlal. My costumer Id [protected]. My complain is chang a old direcation for new setelite setting.many contect to costamer care but do not reply.so fast solve my complain. my mobail nomber [protected]. Recident 25, Gurukrupa Society, behaind Market yard, Keralu road, Visnagar, dis- Mehsana, Gujrat.

6 TIMES I CONTACT TO CUSTMER CARE, THEY ARE ONLY REFRESHING ON THEIR LEVEL,
STILL NOT STARTED MY DIGITAL TV
CUSTOMER REQUEST NO.18891722
MY CUSTMER ID IS [protected]
REGISTER MO NO IS [protected]
PLS STRAT EARLIER

AirTel — Complaint Against Airtel DTH

Dear Sir,
I had made complaint against my Airtel DTH services having the customer Id is [protected] in Airtel DTH Customer Care four or five times for my DTH dish having position in satellite 1 where some of the channels are not visible in this regard I had spoken customer care person where i had been informed satellite 2 is supports and visible for all channels. Where the customer care people assured me that he will help me out and inform me they will provide one service engineer to short out this issue at the earliest, but till date I am not getting the issue short out. Hence you are requested to raise a complaint to concerned authority and short out my issue as soon as possible.

Rovinson from Bayana. I found AIRTEL DTH Service worst ever. After subscriptuon it ur compulsion to bear problem time to time. Airtel has no wide service network of technical experts. U have to pay even for free services.Once u caught in the trep of AIRTEL DTH. Very difficult to get rid off this service. Even senior executive give u fake promises. S ex also can not solve ur problems. This time Airtel changing allignment of its connection. I also agreed for this. One expert approach me on behalf Airtel dth on 8.6.12 ti change allighnment he disorderd the connection and left. After so many complaint my connection is still close due to disorder of allighnment of LNB and band setting. Senior ececutive daily promise me to send servicemen but no one came till today 25.6.12 customer ID No [protected]

I am a registered customer since 2010 & my customer ID is[protected].Recently my set top box started giving problems 7 i rang customer care who said that the problem will be rectified by our engineer the next day. Already 7 days have passed no engineer have turned up leave aside rectifying the problem. This is AIRTEL DIGITAL TV .I am at aloss to know what to do except to change my service provider which will result in monetary loss. My question to AIRTEL peopleis - why do you want to cheat your dedicated customers. iAM NOT ONLY YOUR DIGITAL TV but MOBILE as well Your iNTERNET CUSTOMER.
i PERSONALY REQUEST YOU TO LOOK INTO THE COMPLAIN OTHERWISE I WILL HAVE TO LOOK OTHERWISE. & PLEASE ASK YOUR CUSTOMER TO BE PATIENT FRIENDLY INSTEAD OF GIVING FALSE ANSWERS.RECENTLY SINCE LAST 2 MONTHS I HAVE ALSO MARKED THAT I AM GETTING MESSAGE AS TO PAY THE MONEY BEFORE MY MONTH IS OVER. THIS IS ALSO CHEATING.
I HOPE PEOPLE AT AIRTEL WILL LOOK INTO IT
MY REGISTERED NO IS [protected]

SIR,
I had ordered airtel digi tv on[protected] through on line from the telephonic conversation[protected] & [protected] at approx 2.00 pm to 2.18 pm) with Ismail, the Ismail send me a email from the mail id Deepak Soni Deepak.[protected]@vertexgroup.co.in indicaing a link http://web.shelltransource.com:8089/airtel/payment/index.php?bid=107518
and told me that deposit the amount Rs.2690 through internet banking. After that I deposited the amount Rs 2690 on[protected] at 2.15 pm, by insuring from Ismail (Airtel executive) that a connection of HD digi TV will be installed within 24 to 48 hours. After completing the 55 hours, I am very surprising that Airtel customer care did not make a single call or sms to me. Again I make a Call on[protected] at 11.59 am to customer care number[protected], another executive insured me that the new connection will be installed within 78 hours. Again I called on[protected] at 6.54 pm and[protected] at 6.20 pm to customer care each time airtel executive insured me that within 1 hour airtel higher executive officer contacts me. A important thing in whole scenario is that I repeatedly calling but airtel customer care never made a call with me.
During these efforts I got a sms “ Namaste! Thank you for choosing airtel digital tv. Your booking details are customer ID: [protected], Order no:2295301 pack name Ultra HD 1M …”
I know after that complains Airtel post a beautiful quote “This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.”
Are you thinking that, can airtel customer care compensate my children’s feeling which they hoped with seeing hd picture quality as early as they insured? NEVER.
HERE I AM NOT DEMANDING ANY HELP. THIS IS ONLY FOR BEWARE FROM AIRTEL CUSTOMER CARE OR AIRTEL PRESENCE (AIRTEL CUSTOMER SERVICE TEAM) BHARTI AIRTEL LTD.
With regards
(VIVEKANAND)
Airtel booking id107518
transition id[protected] of Rs 2690 through internet banking pnb
customer ID: [protected]

AIRTEL DIGITAL TV — Loss of free channels

Airtel digitel tv gives only money but not provide service properly .my customerid is :[protected].
I have found that if we call to solve our problems to customer care they say to solve our problems,they only says but not solves problem.

my airtel is not in use since 8months i want 2 know about its offers

Airtel — tv not show channel after recharge

My airtel dth are not run from today morning without any information. My airtel dth ID no. : [protected].My account has already recharged today.But chanel are not shown in tv.i have chacked all connection properly all are right but tv are not run.

I am Sathisha U T, using airtel digital TV, since today morning network error message is reflecting. I tried to reach customer care using no.12150, but it is automatically disconnecting. Kindly resolve the problem.

My name is tulsidas kandolkar using airtel digital tv, my customers ID no is [protected]. my package was of 174Rs. with one life time regional channel now suddenly some channels of my regional are stopped and while going to recharge they say there is no 174 package u have to charge for Rs 200, I cant understand how they can change their packages without informing the coustmers. i want to know what's going on Kindly let me know how did u change our package rates and how was my regional channels stopped

chl no 555&552 not getting

Airtel DTH — again n again phone

my mobile no. is [protected] [protected] this no. is call me again n again pls help to stop this call

Dear Sir/Madam,

I selected 15 channels from A-La-Carte pack(DD Bangla, Bharti, National, Sports & News -all Zero rupee Plus Sony-15, ColorsHD-15, BBC Entertainment-5, Star WorldHD-15, Zee Classic-12, Movies NowHD-20, Star MoviesHD-20, ESPN-20, NDTV Profit-8, DiscoveryHD-20 & National GeographicHD-20)on 22nd Nov.'12 and therefore, my validity is up to 21st Dec.'12 and I paid Rs. 170/- for these channels plus 12.36% tax, i.e total payment made - Rs. 191/- through net banking.

Now, since for past few days I am being reminded the expiry date as 11th Dec.'12. Please give explanation for preponing the validity date.

Thanks.

G Dastidar
Customer ID : [protected]
Mobile: +91 [protected]
E-mail : [protected]@gmail.com

someone registered my mobile no. with an airtel digital id & i am getting status update of that id for more than 6 months. i complained many times to customer care but still i am getting it regularly .

Sub: airtel hd-recorder monthly rental

Ref: customer ID [protected]

Name ; B. Murali Krishna

I bought Airtel Digital tv HD setup box and the channel broad casting is good. but as the total channels I require are spread in different packages, I opted to go for A LA CARTE system. I have selected the following channels for which the monthly rental works out to Rs.292.00.
Suprisingly when enquired for my cable details, I got the message stating that Plan: FTA Pack, Monthly Rental / Topup Rs. 483. It is Rs 191(Rs.483-292) extra. How is it possible ? please let me Know. Please let me know if “A LA CARTE SYSTEM” is not available on airtel hd cable tv.

Furter, I have recorded some movies on a channel. Now I did not subscribe it. But why I can’t see the recorded movies now?

I have already written the problem on 18th March to [protected]@in.airtel. however I received no reply. Please answer me as soon as possible.



Thanking you

Yours truly,

b. murali Krishna

customer ID: [protected]

Ariel now a very bad dth. Because its not added customer demand channel. its package is also very high price. Govt. take action against Ariel dth service please

my airtel dtv connection no. [protected]. For the past two three days, vijay tv tamil and some more channels are not coming. What is happening. If some thing is happening it should be informed to the customer. please inform

am having 2 airtel digital tv connection. found very poor services. they suddenly change the monthly pack without intimation and permission and deduct the recharge amount accordingly.

i want to disconnect the second connection of the same. since January 13 trying but nothing is done.

their customer executives are liars just talk and make fool.

another bad thing no tool free number for registering complaints.

have to approach consumer court...

my adapter is not working, please tel me what i am doing.?
my Emailid is (lavi[protected]@rediffmail.com)
mobile no is= [protected]
address =new grain market, iti chounk lalrumandi TECH dera bassi DIST mohali.
please call soon