[Resolved]  Airtel Digital TV — Amount Credited from Account for Unsubscribed Channels

Address:Chennai, Tamil Nadu

Last Month I re-charged for Rs. 500 on my account. Within a couple of weeks received a SMS saying amount is low and askd to recharge. When I looked at the statement within three days after the last recharge they've deducted around approx. Rs.275 saying subscribed to some channels. Those channels are not subscribed my nor watched by me. reached the customer care for than 10 times, every time the call will get disconnected when they say that they'll look at the account or when they're not able to answer my question. Wrote couple of mails to [protected]@airtel.in but no response. Even today I called up and spoke to Prabhakar but got disconnected as usual.

The statement for the creadit amount shows date in 2009. Not sure what it is? Below are the entries on the statement

17/03/2010 NORMAL NRC Ten Sports 6M Nov-09 NRC 82.73
16/03/2010 NORMAL NRC Music Plus Aug-09( Upfront NRC Rs. 27.58) NRC 27.58
16/03/2010 NORMAL NRC Mega sports Oct-09 NRC 82.73
15/03/2010 NORMAL NRC Set Max 3months Mar-10 (Upfront NRC Rs. 55.15) NRC 55.15
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir, My self Janmejaya Sahu, [protected], Mob-[protected], I have recharge Rs-150/- (100+50) The 16 digit Pin -[protected], [protected]. So kindly recharge my account.I have allready on my setup box.Thanks.

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