Airtel Digital TV — Dropped the channels from the package without notifying

sagartaneja

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Hi,

I had paid the money with advance rental for economy sports for which validity expires in July'13.

The package included these channels espn, star sports, star cricket.
They have dropped the channels without notifying the customers.

What should be the action ahead ?

As per TRAI they are not allowed to drop the channels from the package, if advance rent has already been paid.

Regards,
Sagar

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Comments

moturi

from Bengaluru, Karnataka

Same with me...I am in call from morning with AIRTEL guys but no use... I have specifically taken the package for the 3 channels and now they removed the channels... when i ask them to atleast cancel the package, they say they cant do it also...

Is there anyway we can put a case in consumer court on this??

Aravind

aashishdhiman

Hi,

Same with me, I called airtel digital customer care ref#[protected], they have remove the 3 channels without any notification to customer..
Airtel is forcing there customer to buy the 3 channel package.They are openly cheating /burgle the customers

Guys, also register your complaint on [protected]@in.airtel.com

Thanks,
Ashish