[Resolved]  Airtel Digital TV — balance & validity

Address:

Gorakhpur, Uttar Pradesh

dear sir,
my name is vijay sharma & my customer ID is [protected].(Air tel digital TV)
i am very very frosted, from your service and i am facing same type of problem from one year, & this type of problem is arises two time in one year, always my plan switch from 160/month to 221/month i don't know why this type of problem arises & your staff also don't know. i have recharged my account from last month 21Sep 2010 & on 29 my package plan has switched from 160 to 221/month automatically.

dear sir, please revert my balance on my account with my date of validity.
i have discussed from last two to three days on this problem a lots of time of your customer care center & your nodal center Lucknow they don't want to talk.
i have these persons,
1-Mohit
2-Dinesh shukla
3-Asin ahamad
4-Ankur (Lucknow Nodal office)
5-Pawan Garg was not present.


dear sir please take a need full action, other vise i have to take some need action against you.

vijay sharma
[protected]
customer ID: [protected]