Airtel Digital TV — PACKAGE IS NOT CHANGED

Address:

Gujarat

MY AIRTEL DIGITAL TV CUSTOMER ID IS [protected]
MY CONTACT NO. IS [protected]

COMPLAINT IS AS FOLLOWS
I GOT THREE MONTHS FREE ECONOMY FREE PACKAGE AT THE TIME OF
PURCHASE OF DIGITAL TV. WHICH IS EXPIRED ON[protected] SO
THAT I HAD RECHARGED WITH 175 AND GIVE THE REQUEST TO CHANGE
MY PACKAGE WITH VALUE SPORTS FROM[protected].BUT this effect
is given from[protected] and my free package channels is closed
so i will inform my vailidity of[protected] and give requet that
my package is change from[protected].
so my free package is started.But at[protected] my package is
not changed.When i call for that they told me that this package is
not changed for 1 month.
your senior Customer Executive Mr.Sameer told me that your package is changed
within 1 hour But my package is not changed.
Why should not give correct information by your customer executives.
please change my package to value sports as early as possible
and extend my validity on the basis of value sports
give me Favourable reply
my Mail id is [protected]@gmail.com
[protected]@yahoo.com