[Resolved]  Airtel / DTH — change of pack in Airtel DTH - charging more than they have committed at second pack

Address:Jaipur, Rajasthan

when i have installed second connection of Airtel DTH they have committed the same pack will be given to in second connection at the rate of 160 rs. ( as i was paying 200 for first connection they offered 160 rs for second connection) , later on i have change my of first connection pack and the airtel assured me that change will not affect on the other connection i am having.

Now after 6 month later of the change of pack in 1 st connection i have received a massage from airtel on dated 3-may-2013 at 9;42 am, that - star cricket , star sports & ESPN have been added in your base pack at no extra cost enjoy more with your favorite channel. The same airtel was giving me in 2nd connection @ 160 rs.

Now airtel is asking the same rate as i am having in 1st connection, they are steeping back from the committment they have for discount .

My DTH id for both connection is -- [protected]

PLESE DO THE NEED FUL ..


Praveen Kumar Jangid

[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Namaste Mr. Jangid,

We would like to inform you that your concern listed 07 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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