[Resolved] Airtel — Fake commitment and fraud | |||
Airtel is a fake company.puri company thago se bhari hai below is the detail how they make fool to their customer From: Ramesh Srivastav <ramesh.[protected]@yahoo.com> To: "airtel.[protected]@in.airtel.com" <airtel.[protected]@in.airtel.com> Cc: "[protected]@in.airtel.com" <[protected]@in.airtel.com> Sent: Wednesday, August 7, 2013 3:30 PM Subject: Re: PLS FORWARD MAIL TO PUNEET SINGH This is enough,Confirm when my no will activate otherwise i will go to consumer court with all the records.i have recorded all the call with customer care,collection agency and you From: Ramesh Srivastav <ramesh.[protected]@yahoo.com> To: "airtel.[protected]@in.airtel.com" <airtel.[protected]@in.airtel.com> Cc: "[protected]@in.airtel.com" <[protected]@in.airtel.com> Sent: Monday, August 5, 2013 9:18 AM Subject: Re: PLS FORWARD MAIL TO PUNEET SINGH Hi, still waiting for reply. Regards Ramesh srivastav [protected] From: Ramesh Srivastav <ramesh.[protected]@yahoo.com> To: "airtel.[protected]@in.airtel.com" <airtel.[protected]@in.airtel.com> Sent: Wednesday, July 31, 2013 3:33 PM Subject: PLS FORWARD MAIL TO PUNEET SINGH Dear Punit, As discussed PFA my last payment receipt.Looking ahead your kind support to start my number [protected] ramesh [protected] From: Ramesh Srivastav <ramesh.[protected]@yahoo.com> To: "[protected]@in.airtel.com" <[protected]@in.airtel.com> Sent: Tuesday, July 30, 2013 9:39 AM Subject: Re: NOTICE REGARDING YOUR AIRTEL OUTSTANDING DUES [|BAL|Qrc618071316071418316205|] I got a call from your collection agency ([protected]--lata/poonam)they told me to pay Rs 1800 to start my services.I have done the payment but i have not received sim card as commited by agency.Please look in to this .don't make fool to your customer. ramesh [protected] From: "[protected]@in.airtel.com" <[protected]@in.airtel.com> To: ramesh.[protected]@yahoo.com Sent: Saturday, July 20, 2013 1:42 PM Subject: Re: NOTICE REGARDING YOUR AIRTEL OUTSTANDING DUES [|BAL|Qrc618071316071418316205|] Namaste, This is with reference to your e-mail dated 18th July 2013regarding, wherein; you highlighted a concern regarding billing discrepancy against the charges levied on your airtel mobile number [protected]. We would like to inform you that, post validation of our records, it has been established that, the charges levied on the airtel mobile number in question are correct and valid, as per the usage initiated from you part and tariff plan opted. Further; please be informed that, it is not feasible for us to process any credit adjustment against the above mentioned airtel mobile number. For any further queries, you may get in touch with us at [protected]@in.airtel.com airtel appreciates your business and always welcomes your suggestions/feedback. Yours sincerely, Puneet Singh airtel presence (airtel Customer Service Team) bharti airtel limited [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services. [protected]Original Message[protected] From: ramesh.[protected]@yahoo.com To: [protected]@in.airtel.com Cc: Sent: 18/07/2013 04:13:33 PM Subject: Re: NOTICE REGARDING YOUR AIRTEL OUTSTANDING DUES [|BAL|Qrc617071311073218271812|] Hi, I am not asking for adjustment, i am ready to clear my dues as i said but i want my number activation first. Awaiting for your reply ramesh [protected] From: "[protected]@in.airtel.com" To: ramesh.[protected]@yahoo.com Sent: Thursday, July 18, 2013 4:07 PM Subject: Re: NOTICE REGARDING YOUR AIRTEL OUTSTANDING DUES [|BAL|Qrc617071311073218271812|] Namaste, This is with reference to your e-mail dated 17th July 2013regarding, wherein; you highlighted a concern regarding billing discrepancy against the charges levied on your airtel mobile number [protected]. As per your telephonic conversation with the undersigned dated 18th July we would like to inform you that, post validation of our records, it has been established that, the charges levied on the airtel mobile number in question are correct and valid, as per the usage initiated from you part and tariff plan opted. Further; please be informed that, it is not feasible for us to process any credit adjustment against the above mentioned airtel mobile number. For any further queries, you may get in touch with us at [protected]@in.airtel.com Yours sincerely, Puneet Singh airtel presence (airtel Customer Service Team) bharti airtel limited [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services. [protected]Original Message[protected] From: ramesh.[protected]@yahoo.com To: [protected]@in.airtel.com Cc: [protected]@in.airtel.com Sent: 17/07/2013 11:04:52 AM Subject: Re: Notice Regarding Your Airtel Outstanding Dues Several time i contact to airtel regarding my bill and other issue but all the time they have given me wrong information.thats why i have not cleared my due amount. i have all the records (conversation with customer care) with me. ramesh srivastav [protected] From: Airtel Alert To: ramesh.[protected]@yahoo.com Sent: Tuesday, July 16, 2013 5:58 PM Subject: Notice Regarding Your Airtel Outstanding Dues Rajesh Kumar Sharma Chamber No L-20 Tis Hazari Court New Delhi Delhi - 110054 By registered post with acknowledgement due Legal notice under section 403, 405, 406, read with section 420 of the IPC. To , Ramesh Srivastrava B-10-C Shivangi Kunj Block-B Road No-29 Opp BG-1 Paschim Vihar New Delhi, 110063 Ref No= Delhi Airtel/LetterR2/July'13/3624 Dear Sir / Madam Sub: Non-receipt of payments for the post-paid cellular services account number: [protected], mobile number: [protected] of m/s. bharti airtel limited. Ref: Bill with reference for the above mentioned services, customer account number Under the instructions from my client m/s. bharti airtel limited, having its o ce and place of business at bharti airtel ltd. Plot No 16,Udyog Vihar, Phase 4,,Gurgaon, Haryana, 122015, India I am issuing this notice of demand for your immediate compliance and this legal notice of demand is with reference to the post-paid cellular services to mobile number of m/s. bharti airtel limited, subscribed to and availed This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
13 Comments | |||
Comments
AirTel — FAKE
I received a voicemail on 27th of march of 2009.I had already checked the balance in my mobile.
It was somewhere around 130 odd rupees.
After finishing the call, when i checked it was brought down to 19 rupees.
so, what do i do...
AirTel — Fake information
Hello sir, i have recieved a message from T world nokia and my mobile number was win last lucky draw. After that i contact by mails. And send my passport's copy. Then they release the court order. I dont know is this true. And a agent came in delhi and called me. His name is desmond micky. They offer £5500 and two nokia phones. Is this true please help me sirBharti Airtel — REGARDING FALSE COMMITMENT OF CUSTOMER CARE
Hi! My mobile no is [protected], I hd Rs 444 rental plan, as the companies diminished it's call rate, I asked AIRTEL customer care on 02 Oct to explain such plans.They manifested about Rs 249 plan ,also spoke that 10500 seconds free on LOCAL or STD. I hd emphasized on these free calls for STD & LOCAL . They hd iterated about Free 10500 sec CAN BE USED AS std & local.2 day on 04 Oct when I confirmed to cust/ care on 1820 Hrs ,she denied the free call on STD , when I was astounded she antagonized & behaved atrociously.She repeatedly told that I m telling lie. VERY VERY.....POOR customer care response.
I m discontented with AIR TEL
As i m AIRTEL old customer but very disappointed with it's service.
Now pls tell me the procedure to terminate the connection.
Shame on ur part.
Airtel — False commitments:Extra Billing
Hi,I logged a complain in Airtel on 18th Sep 2009 and few more complaints for the saame issue after that and my last complainwas on 22nd Feb 2010. Everytime they commit that the issue will be resolved or you will get a call back from respective team but till date i havent received any. I am facing a network issue in my locality and same has been faced by different people useing same service provider in that locality. Its an well known locality of Pune but still they havent done anything to resolve the issue and if they have done they are not telling whta steps they have taken. and they add the chare of all the extra calls made due to this issue in the bill. when asked them they tell we cant give u wavier (discount) more than 100 or 150 Rs irrrespective of the extra charges customer is paying. So i Havent paid their bill since jan 2010 and their billing and demanded that the day my complain gets resolved i'll pay my whole bill in lumsum and their billing department also agreed on this.( unfortunately i dont have any proof for this) But then also the disconnected my calling services and now they are demanding that i'll have to pay whole amount to secure my number and they wont give any wavier for the extra billing for the calls which use to get disconnected due to their network issue. and on an avg we have to dial atleast 3-4 a number due to this issue. Kindly look into the maater and do the needful.
Hoping for a quick and positive response.
Thanks & Regards,
Milind Mandviya
[protected]
I fully agree with the above notes. i too am facing the same issue.
Airtel/Cellular Service provider — Fraud
I have a Prepaid mobile connection from Airtel No.[protected]. I was cheated by Airtel twice.Following are the messages I got from them:-Thank you for choosing Health Alerts. You Will now receive update on Health Alerts. You have been charged Rs. 10 for 10 days.To Stop dial *646*942#.
This was one message and I was charged Rs. 10.0n 13/8/2010. I did not subscribe to this service.
Airtel talkies service will be renewed in next 2 days. You will be charged Rs.30 for 4 movies for 30 days. enjoy your favorite movies. To deactivate call 510100.
This was another message and I was charged Rs. 30. 0n 06/8/2010. I did not subscribe to this service also.
After arguments with the [protected]@airtell got the Rs. 10 refunded, but my call was charged Rs 1.50 for no fault of mine.
I could not contact 50100 till today,even after trying hundred times.
Can you penalise the company for such cheating and get me the money (Rs30) back along with Rs 1.50 charged for their own cheating system?
Ther may be thousands of people beeing cheated without beeing noticed.
AirTel — About this fraud company airtel.
Dear Sir/Madam,My mobile prepaid no. is [protected] of airtel. I swiched terrif normal to one paisa per second plan before one year for lifetime. But this fraud company airtel charged me Rs. 1.00 per call. I think several people of this country must being fraud by them.
Please take strict actions against them.
Best Regards
Jitendra Kumar Chandrakar
Kurud
Distt.- Dhamtari (C.G.)
Mo.- [protected]
Airtel Mobile — Regarding Fraud
1st Telemarketing call me regarding postpaid (billing plans) plans and than wen i convince all his plan than second day one executive comes at my home and fill the form and take documents about verifications and he also take money Rs. 300/- as deposite....now the problems is that time he not allot a new mobile number he told next day i will give u sumdatas of numbers list...
now its takes too much time above six days..still he not provide me any number wen i call in office they not pickup the phone and even not answering my calls.. so i want to fine on airtel company.....
please help me and take action on airtel
my self Mohit Shah
Airtel Form No. 245651
(provide by executive when he comes at my home for documents and Rs. 300/- taking dat tme he give dis form)
My alternate contact numbers is [protected]
AirTel — fake commitment
i had applied for airtel broadband connection.my desired plan was unlimited high speed internet, so the airtel sales man visited us and told to start with alpha 3gb plan(649 rs, 2mbps,3gb limited) and then after 10 days we will change ur plan to a plan which was 699 rs,2mbps ,unlimited internet. so after 10 days i called him ,after several attempts he replied that sir i am suffering from depression and im out of station.so then he suggested me to call to customer careand say that i want to cancel the plan since it is expensive so unaffordable. so i called and came to know that no such plan existed.customer care registerd my complain and came up with retention plans which were nowhere near by my requirements or committed by their salesman.
i request for some kind of action to be taken....
Namaste Mr. Srivastava,
We understand the inconvenience this may have caused to you; we will ensure to fix this at the earliest possible.
For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We understand the inconvenience this may have caused to you; we will ensure to fix this at the earliest possible.
For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Srivastava,
Further to our discussion dated 09 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 09 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Srivastava,
We would like to inform you that your concern listed 09 Aug.2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 09 Aug.2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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AirTel — Fake Commitment
I had airtel number and i lost my cell phone in Delhi Metro.I called in the customer care from my frinedns nimber which is an Post paid connectio0n first they started hanging up on me but later they told me that my SIM has been blocked and gave me complaint number and said every thing is done, Next day i call the customer care again and they say it has not been done and complaint number which i was give was no valid one and there was no record for my complaint.
This is a simple case of fake commitment and customer negligence.
Please look into it because f some one uses my SIM to do any unfrinedly activity then i will suffer.