[Resolved] Airtel — False Bill | |||
Hello I am Dipak my no. [protected] last 4 months Airtel is sending false bill. I had talk to airtel executive but more than 18 or 19 time but they are saying that it is correct bill I cant do any thing. I had talked 300 minute than bill is Rs. 1500/- It is from 4 months and I have to pay for that because they will disconnect number. Pls help me make my money refund. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
I used the postpaid connection of airtel. I get the new connection of aitel in june 2005, 150 plan for two years he should be expired on june 2007 but he charged the rent of june 2007 & other is that i actvited scheme of 998 plan on 17th july 2007 but this scheme is activated on 20th sept.2007. so, I requested to you pls. adjusted my rent or bill payment.
Reply
Dear Sir,
We have received legal notice from your advocate Mr.Inderjit Singh Gill pune, Sr.No 35864 mentioned that we had not made payment of A/C No[protected].
But actually we have not activated the above A/C No's Sim card, & till today we are not receiving any kind of bill of the same A/c, i am your gold custmer & my cell no [protected].You can check our history.When we have not used the above sim card, why should we pay Rs 585.28 & why we are getting legal notice for the same.
Also we have visited your Gallary& Head office at Malad.They don't have any record for the above A/c.
Please Give your reply at your earliest, otherwise we will go to Consumer Court.
From
Piyush Shah
[protected]
We have received legal notice from your advocate Mr.Inderjit Singh Gill pune, Sr.No 35864 mentioned that we had not made payment of A/C No[protected].
But actually we have not activated the above A/C No's Sim card, & till today we are not receiving any kind of bill of the same A/c, i am your gold custmer & my cell no [protected].You can check our history.When we have not used the above sim card, why should we pay Rs 585.28 & why we are getting legal notice for the same.
Also we have visited your Gallary& Head office at Malad.They don't have any record for the above A/c.
Please Give your reply at your earliest, otherwise we will go to Consumer Court.
From
Piyush Shah
[protected]
Namaste Dipak,
We would like to inform you that your concern listed 27 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 27 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
False billing by Airtel
My outgoing services and blackberry enterprise services were barred since
early last month.
I got a bill yesterday and find that still i am being charged for blackberry
enterprise server (rental Rs 899).
This is cheating and fraud on behalf of Airtel.
They had earlier barred my outgoing services on my number [protected]
which i used as my official number. For that i wasnt able to make outgoing
calls and was unable to receive calls while i was outstation. This has caused
a lot of harassment to me. The reason for disconnection given by them was
an outstanding in my earlier number [protected].
I have no outstanding as i had already settled that account and have
handed over the settlement letter to your airtel customer care in City center
salt lake. They have scanned the letter and the last payment receipt and
sent to the required department. This was done on 17th September in the
evening.
I have asked them to stop the number now which they are not doing and
sending me bills for services which is unavailable.
My outgoing services and blackberry enterprise services were barred since
early last month.
I got a bill yesterday and find that still i am being charged for blackberry
enterprise server (rental Rs 899).
This is cheating and fraud on behalf of Airtel.
They had earlier barred my outgoing services on my number [protected]
which i used as my official number. For that i wasnt able to make outgoing
calls and was unable to receive calls while i was outstation. This has caused
a lot of harassment to me. The reason for disconnection given by them was
an outstanding in my earlier number [protected].
I have no outstanding as i had already settled that account and have
handed over the settlement letter to your airtel customer care in City center
salt lake. They have scanned the letter and the last payment receipt and
sent to the required department. This was done on 17th September in the
evening.
I have asked them to stop the number now which they are not doing and
sending me bills for services which is unavailable.
I got a bill of Rs. 1050.79, but my monthly plan is Rs. 299 (corporate plan), with benefits of 600 min, 1GB data, 250 sms. But I hardly used 900 MB, around 300 min. I'm fed up with your services. If you couldnt send me the correct bill, just tell me the procedure to deactivate the SIM. Sarvanan K - [protected].
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