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[Resolved]  Airtel — Fraud in Online Recharge

Hi,

I am using ICICI banking online recharge facility for online recharge on my AIRTEL prepaid mobile number [protected] (recharge of Rs 333) I am using this faclity for 1-2 years for recharging my mobile, today I did recharge of 333 Rs and was SHOCKED by seeing that my Account balance was not increased instead they added 333 Rs to Local Balance, Before Recharging my number I looked into the recharge options available through ICICI bank online recharge,

When I call customer care they talk to me in a very much un professional manner,and told me "Pehle Offers check karna tha, recharge kyun kiya", I have checked the Denomination options for Airtel Rechage from ICICI Bank Portal before recharging & Attaching the same. It says 333 Talktime in RS 333 Rechage, It never says that it will not increase the main Account balance.

I am trying AIRTEL customer care for the Last 1 hour and they are not picking my call... WHAT A PATHETIC BEHAVIOR?

Please do the needful so that this Fraud should be prevented.
Thanks
Complaint marked as Resolved Aug 13, 2020
Complaint comments  16 CommentsShareTweet

Comments

Airtel — Fraud Behaviour

Hi I am vaman. I got a call from airtel executive from bandra Cell No. [protected]. Then they told me about one skim that If I paid 600 RS. then all my outgoing calls becomes 25 Ps for a-a, 50 Ps for locals, and 1 Rs for STD. I gave 600 Rs to them and they told me that after 2 HRs this service is activated in my phone. But till now it is not activated. Even when I am trying to call on these numbers such as [protected], [protected] I am getting that is number is invalid. So I am too much worry about this incident as they might be fruad and can do this to many or in future they might do this to others also...
My Cell Phone No. is [protected]

Airtel Prepaid — Fruad Behavior

Hi I am vaman. I got a call from airtel executive from bandra Cell No. [protected]. Then they told me about one skim that If I paid 600 RS. then all my outgoing calls becomes 25 Ps for a-a, 50 Ps for locals, and 1 Rs for STD. I gave that 600 Rs to them and they told me that after 2 HRs this service is activated in my phone. But till now it is not activated. Even when I am trying to call on these numbers such as [protected], [protected] I am getting that is number is invalid. So I am too much worry about this incident as they might be fruad and can do this to many or in future they might do this to others also...
My Cell Phone No. is [protected]

Bharti Airtel — No recharge available

Hi my name is asif and i am from srinagar Kashmir. The Airtel dealers and retailers are on strike here and no recharge is availbale. they r saying that untill their demands r fulfilled they will not conduct any transaction. So kindly tell us Wat we people of Kashmir have to Do to these Sims withour recharge.
The sims r of no use wen there in no balance to call anyone. PLz concern ur higher authorities regarding the problem and provide us with recharge.
In this month total 50 Rs deducted from my balance without any intimation, giving messages of jobs & Chat, which is very bad service i found.
My cell No. [protected] as previously given complaint of deduction of 50 Rs from balance. Please investigate immediately & return the deducted amount.

online recharge — Online recharge scam

I had recharged a tata docomo number ([protected]) on 20/12/09 at around 7 pm for Rs 300. Tracking number is 49373456. This ezrecharge portal looked like a good option and so i went ahead considering all the fake promises that they had made online. My mode of payment was net banking through axis bank.

My account has not been recharged even now. Not only that, they have very conveniently not given any contact number on which we can complaint about the same. I complained on the one email address that they have posted as contact, and not one of my emails has been replied to

I think its a scam. The CCAvenue payment gateway (some address in santacruz) is also a scam. I need my money back immediately.

Please do the needful urgently.
Dear Prachi Gala,

Payment notification was not reached to us instantly. This could be due to
1. You may have cancelled the operation during payment process
2. You may have closed the browser
3. Slow Internet Connectivity

Sorry for any inconvenience caused to you.
Eventhough, we successfully processed your order after the delay due to
abovesaid conditions, it is our responsibility to prove our fellow netizens
that we are serious on the job.

Hope you can understand the cause of the delay due to external problem,
where we dont have any hold.

Please visit us again and hope we can serve you better next time.

Airtel Mobile — fraud recharge

i have mobile recharger and some number are call([protected]) and provide some offer and fraud with me by 20544 recharge other phone some other number is [protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Airtel deducted balance from my account on A/c of activation of Priyanka Chopra Blog which was activated by Airtel without my prior approval.I think this is the policy of company to theft the balance of custmor.
Dev

Airtel prepaid mobile — Recharge of 333rs failed

Hi

I had recharged my prepaid accept for rs333, transaction ID is[protected]. I received a confirmation SMS for the recharge but my balance doesn't show the recharge and I am unable make any calls.

Pls. Rectify it immediately

Thanks

Airtel — fraud

today i got a call from airtel office. i selected a luckey winner for Rd 1.20lacs and one bike. they rechage Rs 7000 from me but i didn't get the proze money. i feel this is fraud.

AirTel — fraud no. 1

myself rahul gupta ([protected]).. i send multimedia msg, my balance is deducted but the msg was not sent... and the person (to which i send msg) is also sending me multimedia msg is also a old user of airtel was sent msg me 3 (balance was deducted every time) times then i received that multi. msg...
Namaste Mr. Lambent,

This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Lambent,

Further to our discussion dated 06 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hello,
I am airtel prepaid user [protected], I recharged my number online using https://pay.airtel.com/online-payments/prepaidResponse.do, this is official website of airtel to recharge mobile. On this website it was clearly mentioned that on recharge of Rs. 46 I would get balance of Rs. 39 in my main balance, I recharged on 11/07/2013 with Rs 46 voucher but i din't get Rs. 39 and instead of that I get some roaming pack activated, that way I feel cheated from airtel, I contacted airtel customer care, their representative told me that there is no such voucher available of Rs. 46 in which I can get Rs. 39 balance. My complaint is that why there is information available on airtel's website if no such voucher exists, I want money back in bank account or balance in my airtel number.

Related screenshot of their website is attached with this complaint.
Please resolve my issue and do justice with consumer as they believe consumer forum really helps.
Hello

AirTel is giving nightmares as usual . I recharged for Rs 250 using my credit card on the AirTel app as usual . The amount is debited and the balance is not reflecting in my account . A big fraud Pvt mobile company duping customers in the name of online recharge recharges .my number is [protected]

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