Airtel — Getting billed even after terminating Airtel Data Card services
Mumbai, Maharashtra, India
This is to bring into your notice that I had an Airtel Datacard postpaid connection (# [protected]). Due to very bad connectivity I requested Airtel to terminate my connection. I even went and submitted a written application to the Airtel ARC on November 2012. Even after paying the outstanding bill amount, Airtel continued to generate Bills for the month of December 2012 and January 2013. The bill has now accumulated t INR 1100. Despite repeated mails and visits to Airtel ARCs, I was continuously being harassed by Airtel Call center, third party recovery agents. A few days back I got a call from an Advocate from Delhi stating that he would be filing a criminal case against me (u/s 420). After this I visited the Airtel ARC once again and was told to mail the nodal officer at mumbai. There seems to be no response from him either. Now I get a call from Constable Hoshiyaar Singh that he has filed an FIR against me.
I am shocked and dejected by the way how Airtel treats its customers who have a clean bill payment history. Can someone please guide me as to what should be done as I feel the billed amount is unjust.
Else I would be filing a case against Airtel in the Consumer Court
I got calls from the following given numbers on the given dates
1. 11 Mar 2013 : 11:00am - [protected] (some Advocate from Delhi)
2. 13 Mar 2013 : 10:20 am - [protected] and [protected]
3. 14 Mar 2013 : 3:00pm - [protected] (Constable Hoshiyar Singh)
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