Airtel GPRS Service — very bad service

 
10 Reviews
India
 rafil gonsalves
airtel has the worest customer care dept. i have ever delt with & talkin of their network coverage in goa is also one of the worst , even so as BSNL have improved their service , I WAS FACING A TECH. PBLM WITH MY PRE PAID SERVICE WHICH WHEN EVER I TRIDE TO DE-ACTIVATE MY GPRS BY SENDING SMS PROPERLY CONFIRMED BY CUST. CARE DEPT. IT WOULD REPLAY ME SAYING THIS IS NOT A PRE PAID NO. HENCE UR REQUEST IS INVALLID & TO TOP IT ALL THEY WOULD DEDUCT MY BALLANCE ,CUSTOMER CARE CENTRE WAS COMPLAINED SEVRALL TIMES BUT ALL IN VEIN. ILL NEVER COME BACK TO AIRTEL SERVICE IN MY LIFE.
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Comments

Airtel GPRS service — No any responce from customer care

Dear sir
I am using your Internet service through GPRS since 4 months. It was /is working good but since 1 st december i faced a problem of not being open the telnet port 6013.I am facing a lot of problem with this type of restriction.Since 1st dec 2007 i have complaint a lot on 121 , SMS ,Mail,etc.
Each time i faced the massage that your problem will be rectified with is 24 to 72 hours. but there is no any responce from the customer care yet. Even the customer care executive facility has been blocked on 121 and [protected] no of airtel so u cant chat even with the customer care.tou dont have any place to complain all this.Thanks if i get any reply after writing here ...i dont know..
Arvind Kumar
[protected]
Patna

Airtel GPRS Service — No talk of GPRS executive service

I have activted GPRS in my perpaid conection GPRS service activeted but GPRS helpline excetive not responce so there i will not surfing in my somputer charges already deducted in my account but nobudy can help me .

i call[protected] than said message 130 word your prod. solve 24 ours.

than why i should pls help me

MOBILE NO. [protected]

Airtel GPRS Service — GPRS SERVICE

DEAR SIR

I FACE A PROBLEM FROM 23TH MARCH 2008 OF AIRTEL TOWER SITUATED NEAR MY HOME DUE TO
THAT TOWER PROBLEMS I HAVE BEEN NOT ACCESS INTERNET THROUGH MY MOBILE WHEN ACTIVEDED MO. BUT ANOTHER TOWER SITUATED IN THE TOWN IS SUPPORTED TO GPRS IN MY MOBILE PHONE I TALKING AIRTEL COSTUMER CARE MANY TIMES SINCE 23TH MARCH BUT NOT SOLVED MAY PROBLEM .EVERY TIME SAID WE ARE CARE/WE ARE PROBLEMSOLVED TODAY/YOUR MOBILE SETTING IS MISTAKE/YOUR COMPUTER SETTING IS MISTAKE AND MANY TYPE OF SOLUTIOON IS GIVEN BUT NOT SERIOUSLY TAKE MAY PROBLEM PL.HELP
DWARKA MANIKPURI
SAHASTRADHARA ROAD DEODARA MANDLA M.P.(INDIA)
MOBILE NO.[protected]

Airtel GPRS service — my gprs (mobile office) service is activated after deactivated on 18-01-2009, due to service problem o may be my account has been hacked

hi, ser i am prabhakar sharma my mob no [protected], i am from bulandshahr. i have activated my gprs service on[protected], in the morning by useing *266*1# and in that night i have deactivated it by useing *266*2# but after some days i watched my gprs service that ws activated .i cound not get it.
it is activated till now and there no balnce charged for this sevice .
i am shocked that may my conection be hacked or this is the mistake of sevice provider .
or this may be new plane . if my conection be hacked plz, deactivted all Gprs sevices
or provide the security for this Cenection


thank you sir and help me
also cc no of air tel 121 and 12133 is not working and not provide any service for there customer

Airtel GPRS Service — unsubscribe yahoo zone

only one time i have used yahoo zone through airtel mobile and after that i m continously charged by yahoo zone .please unsubscribe this service as i m chareged with out even using this .
aisha jamshed nasir

Airtel — mobile office not activated

I Have prepaid connection i want to activate Mobile Office.The activation time required was told to be 48 hrs.But even after a week I am not able to use internet on my phone.I called customer care every day and the reply I got was some updation work was in progress so please try after 8 hrs.After few days when I tried calling Customer care they didnt hand over my call to the executive instead they are telling to sms the complaints to 121.I called the customer care from another number and asked why my number was banned, then they told that it is due to frequent calling.If this is the case then where should we report our complaints.I never expected such a bad service from Airtel.From my experience I learned that if they are not able to solve our complaints on our first reporting then we should not try to report it further or our number will be banned and we will not be able to call customer care.So all Airtel users please be aware of this.

Airtel — GPRS ( Mobile Office has not been Activated)

Dear Sir / Madam,

I have a Airtel Prepaid number on 24 of May i have reacharged with 450 Rs. Airtel GPRS voucher to activate the mobile office facility on my number, according to the confirmation from Airtel they told that the service will be activated within 48 hours that mean till 26. But Yet the service is still not activated. After asking the reason they only said wait for next 24 hours. After 24 hours i have not got the activation,
again i asked to Airtel customer care, they again told me that you will get the service within next 24 hours but hopelessly no activation yesterday i again called them, they again gave me 24 hours to wait. Still the result is same, NO ACTIVATION, Now i am hope less, please help me.
My complaint number to Airtel is:128244
My Name: Ashish Kumar Mishra

Thanks And Regards
Ashish Kumar Mishra
Dear Customer Care,

My Mobile No.[protected]. Please unsubscribe from yahoo zone services from my mobile.

Thanks & Regards,
Prajakta

Airtel GPRS service — rejection of sim

DearSir/Madam
I have sim in my name whose no. is [protected](airtel).The sim got invalid automatically on 14/5/2011.When I contacted airtel customer care I was told that ur sim got invalid due to lack of identity proof.But how is it possible as I was using the same for last 8 months
and it is very frank to say that I have submitted the identity proof [ passport photo+epic xerox copy] twice but airtel deleted my sim no.without any prior message.That sim had balance of rs.98/- [gprs pack] and I bore the loss and the lady receptionist did n't respond to the complaint only told 'I can't do anything .'If this kind of customer service continues ,the day is n't far when people will start saying 'Bye Bye' to airtel .
[protected]@gmail.com

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    Customer satisfaction rating
    23%
    Complaints
    42918
    Pending
    4278
    Resolved
    8725
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel GPRS Service - very bad service