Airtel — Airtel HD DVR Installation
Rarajeranj on Oct 12, 2011
I bought an Airtel digital TV connection from the airtel website on 9th Oct 2011. Same day I got a call from Airtel office and they generated my customer id ([protected]) and took all the details confirming that installation will happen within 72 hours.
Since that day I have been making repeated calls to customer care and my local airtel dth office but the installation is not happening. Everyday the service person tells me that he will be coming at 4 PM but nobody comes. Since I have to be at home at the time of installation I am taking off from office to be at home at 4 PM but nobody comes.
This is ridiculous. First of all they take the money and then they make a fool of us. I would like any help to get my amount refunded as I dont want this airtel anymore.
customer id: [protected]
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