[Resolved]  Airtel - Hyderabad — Very poor signal problem at Satya colony,Shaikpet.

Address:Hyderabad, Andhra Pradesh

Hello,

I am Navin Kumar Bhairi, My cellphone number is[protected]. I raised a complaint against poor signal problem due to which I am loosing my business and work every day from last months time.

I raised a complaint on this on 15th of this month and they told me that they will resolve it on 26th-October exactly before 11.29 am (this part is really funny). However they didnt resolve this problem and they didnt even communicated this to me.

After I have escalated this call to a person named (Shravanthi), She told she will resolve it by 48 working days. I called exactly 24 hrs after and They were telling me that they will resolve it after 5 days.

One important thing I have to mention here is 'I WAS CALLING ALL THIS TIME'. they didn't even communicate with me of all these things.

Now I will have to see how will they resolve my problem. I loose money due to business related calls. I will have to go all the way out of this street to make a call. Not sure what I will have to do when it is raining.

Regards
Navin K [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

I had been a genuine costumer to them from last 8 years.my earlier number in maharashtra was [protected].

It looks like I will have to change my SP.

We will see how it goes.

Regards
Navin K
Hello Rakesh,

Thank you for this email. This is what I always worried. Each time I raise a complaint Airtel re initiates from there( That day). I said, I raised a complaint 15th, 26th, 27th and 29th...now you took this last date and you will say from this day the complaint started.

Today is 1st, I would like to say I suffered from last one and half month with this problem. I am facing it still.
Nobody called me till now about the update.

I am not happy with your (Airtel resolution team) who has to at least update me.

I would like to see till this Monday. Because you wont be happy about what I do and what I write here.
Because I already had lost so much money just because of this.

Thanks & Regards
Navin K[protected]
Hello Rakesh,

I would like to tell you that, 'THE PROBLEM IS NOT RESOLVED' and I wont call you to your number(121) anymore because I know how it works. I am not happy with the Airtel customer service how ever they really really talk good. Which is useless to me.

I want to reconfirm you that the problem is not at all resolved. I don't on what basis you confirmed it.

Regards
Navin K[protected]You cannot reach me when I am at home because of poor airtel signal and their service)
Hello Rakesh,

Did you ever try to help me resolve this issue. This is how Airtel works is it? today is 10th of October...so it does mean its almost a month from the day I complained about it.

I didn't call to your 121 because I know how it works. In what way will you repay my business.

This forum wont work as well then. I realized. Nothing works here in India except the corruption.

Cheers
Navin K

AirTel — poor signal problem

hi , this is K.AKHIL KUMAR residing at revenue colony-2,subedari, hanamkonda, warangal, AP. Which is in the middle of the city .we are facing very poor signal problem.though after complaining to customer care this problem is not been solved.kindly solve this problem , or atleast may u let me know the reason for this signal problem in this city area.
Hello Rakesh,

I wasnt there in india for almost a month. You guys didnt even think about resolving my problem.

Not sure what to say now.

Regards
Navin K

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