Airtel — I lost my 106 rupees

Address:

Kasargod, Kerala

Sir,
I am an airtel user, i have get deducted my 106 rupees from my number [protected] one by one. First i lost 3 rupees from my account on 4th december, and i checked whether a plan activated on my account by dialing *121# it showed one video service activated, and i canceled it. On the next hour i lost my 50rupees, i called CC but the call didnt get connected,when i press the button to talk to the executive it says 'thank you for calling airtel' and call disconnects, and then i complained from my alternate number [protected], they told me that a plan activated from internet,that was the reason for 3rs cost, a game downloaded from nazara,that was the reason of deduction of 50Rs, i never browsed at that time from my phone, and i didnt use this phone to browse, i have using this phone only for 'whatsapp'. I did not recieved any message from nazara or airtel, they told me that it was charged for the content downloaded, and it can't be refund. Then after two days i got again deduction of 50rs.. When i tried to call CC, they again banned my CC call from my alternate number.. I want a legal reply, hope it will be solved soon.. Contact me on [protected], or [protected]