[Resolved]  Airtel — IPTV - Phone not working

AirTel — Phone not operating

Dear Sir

My mobile ([protected]) is not working due to pin lock protection.
Kindly do the needful for the working of the mobile

thanks and regards
S. Selvakumaran
[protected]

AirTel — internet and phone

we are not satisfied with our airtel landline and internet connection.from the first day,we are facing problem because of internet..our airtel number is [protected]....our landline is dead......we have given many complaints regarding this but no response....please look into this matter.

AirTel — Phone not working

Our phone at K-71 Sarita Vihar New Delhi phone no 40540427 is not in a working condition .You are requested to change the instrument

AirTel — Subscription not applied:

Dear Sir/Maam,
Recently i have been getting unauthorized charges from airtel from an sms called gclub.in i have not even subscribed to them i dont know even who these people are and they are charging me without my notice please do something.My mobile number [protected].
I will be more than obliged and grateful if you assisted me with this issue.

Thanking You
Yours Faithfully
Priya Moti

I am also getting this type of mail i don't know what should i do

AirTel — IP T.V. is not working

I resident of jyoti kiran society sector-pi,house no.64.i have alredy complained on 25th january 2011 { complain no. is 42330844, date- 25thy january'2011}.
but tv is not working till now and today is 31st of january'2011.if you are not able to attend this complain then i am going to disconnect your airtel broadband facility as your service is very very poor i am not interested to continue your service.return my all amout with interest. and if the procedure will be same then i will not avail the airtel facility in future.

from
R.K.VERMA.
HOUSE NO. 64
JYOTIKIRAN SOCIETY
GERATER NOIDA.MOB. NO.- [protected].
EMAIL: jas.[protected]@gmail.com

Airtel / Airtel IPTV — complaint against Airtel IPTV

I'm a resident of Bangalore & my Airtel account no. is 15802366.

12th July: I had enrolled for an Airtel IPTV connection (Bill/CEF No. TBLR: 263287). I had even paid the installation amount of Rs.999 by cheque. I was informed that I will get the IPTV connection in a week. I waited for almost one and half months and nothing happened.

Aug 25: I registered a complaint (reference no. 2943608) with Airtel, there was no response!

Sept 2 to Sept 10: The complaint was followed by 3 mails to Airtel's Nodal Officers (nodal.[protected]@airtel.in). Again, other than the nodal officers apologizing and ensuring me that the complaint has been forwarded to the concerned department, nothing happened!!

Sept 16: Unsatisfied with the response from Nodal Officer, I mailed the Airtel's Appellate Officer (nodal.[protected]@airtel.in.) giving all the details and the delay caused.

Sept 20: Another complaint was registered by Appellate Officer (reference no. 4378098) and I was told that it will be processed by 21st Sep 11.

While I got a call that it will be installed on the very same day, nobody came for installation.

Sept 21: Frustrated, I again mailed the Appellate Officer that I wouldn't prefer to get an IPTV connection after all these fuss and requested for refund of my money.

Sep 24: Appellate Officer replied stating that the delay is caused due to technical issue. On the same day I replied back again insisting on a refund of my money.

Sep 28: Appellate Officer registered a complaint (reference no. 4829284) and mentioned that it will be processed by 29th Sep 11.

Oct 27: I got a call from Airtel again regarding my very first complaint registered on Aug 25!!!

Every small thing takes months & months of time. Neither they are interested in providing an IPTV connection and even least bothered to refund my money even after one month of registering the complaint for refund!!!

Namaste Mr. Rawat,

This is to inform you that your concern listed on 14 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Team now it more than 20 days and 3 days of your information .. are we really serious to look this matter .. or customer has look other option ..

Namaste Mr. Rawat,

Further to our discussion dated 14 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Rawat,

We would like to inform you that your concern listed 14 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33