[Resolved] Airtel — Can't receive SMS from IDEA, can't create ISD call, can't call to customer care

gauravigcar

from Kodungallur, Kerala

Address:

Kanchipuram, Tamil Nadu

HI Sir,

1. My friend is sending SMS from IDEA no ( West UP) but I am not reviving any SMS.
2. I can't call to ISD (Brazil) no. Always say that number is busy when i call.While by another mobile same time call connected.
3. Finally If I want to call customer Care about this problem. When I call to 121 and press 3 9 and she asked to continue press 1 then i press 1 and then transfer call and call automatically Disconnected since one week.

Note- I will not available 8:30 AM to 6:00PM ( Mon to fri)

My Cell is [protected]
name - Gaurav Rajput

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Aug 13, 2020

Complaint marked as Resolved

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Comments

gauravigcar

from Kodungallur, Kerala

Hi Sir,

2 month before I talk to customer care regarding my GPRS sercise
I activate service and after sometime i deactivate . than next month 98 rs automatically cut . then i not noticed then again 98 rs cut nest month then i called to customer care and not good respond and call cut in middle so i call again again to customer care for that issue.
and now airtel people telling due to call on customer care you are disconnect(banned) to call customer care
And i called by my landline no then they told. and then they transfer to senior person and 15 min ringing no response. if we can't call to customer care for work (complaint) Then Airtel services very bed.
My cell no- [protected]

gauravigcar

from Kodungallur, Kerala

Hi Sir

What is this? nothing is resolved.

121 when i called then i pressed 3-9 it say " your Airtel Mobile to home your Account Balance & Validity, Offer and to start or stop a service. for calling in airtel thankyou" and disconnected

when i called ISD no which i mentioned in my mail... I have same responce - no is busy while using by another no it working well.

For SMS i need to check by her