Airtel — Regarding inability to receive incoming calls to your airtel mobile number 9845060516 from other operator mobile numbers
SuSukhananda Shetty on Oct 17, 2011
Complaint: Other network provider numbers (except airtel number) are not able to call to my number [protected], calls getting drops “Disconnecting”. But the airtel numbers people can do call to my number [protected]. I can do the outgoing calls to any network operator from my number ([protected]). I can send and receive SMS from any network operator.
Excise: I have done this excise.
1. Changed the handsets and choosing network selection
2. Changed the SIM
Duration of problem: 28th September 2011(from 1st day activation of this number [protected])
Model of handset(s) : I have tried with both Nokia 2600C and Nokia C2
Error message : Other people(Other than Airtel users), while calling to my number [protected], their calls get drops “Dissconnecting”
Sample numbers via which you are not able to receive incoming calls: [protected], [protected] and [protected], [protected], [protected], [protected] and etc.
I have given my complaints to Airtel people several times, but without resolving problem and my concern, they are closing my complaint request.
Service Request numbers: 39857557, 40112032 and 39878710
Kindly request you to raise SIR (Special Investigation Report) and send one technical executive to my palace & rectify the problem.
Otherwise organize to meeting with technical team; I will directly meet at their place.
I Request you to take high priority and do the needful as soon as possible.
Thanks & Regards,
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