[Resolved]  Airtel. . (Kolkata) — server prob (mobile office)

Hi all,

I too really unhappy because of Kolkata airtel both prepaid and postpaid. I was a airtel customer of past 6 months. Customer service is not at all good in kolkata.This is my personal opinion and experience also. Now a days airtel is decreasing their reliability.

I HAVE SPENT MAXIMUM TIME TO CONTACT CUSTOMER CARE PLEASE TELL ME WHAT TO DO .
I NEED MOBILE OFFICE SETTINGS ON MY AIRTEL NO-[protected]

sir.i have very nice and suitable place in kolkata and looking for tower company for install tower
if any company want plot to install tower like vodafone.airtel.reliance.aircel.etc.
please contac me mob.no.[protected] or reply me
[protected]@yahoo.com or [protected]@gmail.com
my postal address uttam mondal s/o asutosh mondal village + post devipur - viya raidighi - dist.south 24 parganes - kolkata pin cod.743383
location is jaynagar mangilpur (kolkata)
uttam mondal

Hi,

I have a Kolkata Number : [protected], Pre-Paid connection. Presently I am using it in Doha State of Qatar with International Roaming last 1 year its Working But now its showing "SIM CARD REGISTRATION FAILED" before that I am not getting any message. I don't know why they are block this active number. Presently I am in Doha state Of Qatar. how can i solv this prob

Regards
Dipankar Chakraborty

Dear Sir,

Please request my special offer has been deactivate kindly active my offer... i have call customer care executive and told me recharge Rs.32/- and able the offer.and activate 24hours. sir i have recharge on dtd.[protected], 5.51pm. my offer on airtel to airtel 10pcs per mtn. and others 30pcs per mtn. std 50pcs per mtn.but sir this offer is not active at the moment so request sir please active my offer and uses problem airtel connection my mobile number is [protected].
thanks regards
Subrata Maiti

Pleae activate my mobile number [protected]

Customer Care,
AIRTEL MOBILE PREPAID SERVICES
KOLKATA region.

Dated: June 4rh, 2011.


Dear Sir/Madam,

Sub. Retention of my mobile no [protected] of West Bengal

I have a SIM card of Kolkata and No [protected] and I was using that while I was in Kolkata up to Dec. 2010. Now, for my work I came to Kolkata from Dec.2010 and I will be here up to Oct.2011. While, I am in Pune Maharastra, I have a fresh SIM card of Maharastra and I kept that Kolkata card alive by recharging the same with Rs.100/- about three months ago. I used that no once or twice in month for 30 sec to one mint. To keep it active and alive. I had about Rs.80/- in the first week of May 2011. On 1st June, 2011, when I wanted to used the make it active/alive. I found Zero Balance and expiry date mentioned 11th May 2011. I was surprised to see that and gone to many Airtel mobile shop Gallery to enquire about what happen to my above SIM no.
I had been told to contact the customer care center of Kolkata and lodge a complaint and write to them. They will give the answer. Hence, I started calling the No [protected] and automatic teletalking machine asked to dial 1/2/1 etc and I did. Finally they asked to dial the password which was not known or told me and I hanged the telephone. In the meantime, today afternoon I got one MSG that recharge Rs 160/- and get TT of Rs.160/-. I am confused. What to do? PLEASE HELP.

Now please help me the ways of keeping/retaining the no up to Oct.2011. And after that I will be using that no in Kolkata.

Thanking you and with regards,

Kashinath Nag

1. I, MR SUMAN DUTTA, SERVING SOLDIER OF THE INDIAN ARMY, AM LODGING THE COMPLAINT ON BEHALF OF MY AGED AND WIDOWED MOTHER SMT PRATIVA DUTTA.

2. MY MOTHER HAD SUBSCRIBED A AIRTEL PREPAID CONNECTION ( NO [protected]) IN YR 2006 FROM MANJU TRADERS, CHAKDAHA, NADIA (WB-741222) AS LIFE TIME AGREEMENT FOR RS 999/-, SUBMITTING ALL VALID DOCUMENTS I.E. VOTER ID, RATION CARD ETC. THIS MOBILE CONNECTION HAS BEEN THE ONLY WAY FOR HER TO COMMUNICATE WITH HER TWO SONS, WHO WERE POSTED IN J & K AND RAJASTHAN. ALL RELATIVES WERE ALSO CONNECTED ON THIS MOBILE NUMBER.

3. AFTER FIVE YEARS O[censored]SAGE OF THIS MOBILE CONNECTION, THE SERVICE PROVIDER (AIRTEL BENGAL AREA) HAS BLOCKED THE SIM CARD IN FIRST WEEK OF MAY 2011 WITHOUT ANY KNOWN REASON. THE NUMBER WAS LATEST RECHARGED ON 27-28 APR 2011 WITH RS 50/-. THEREAFTER, AFTER BLOCKAGE OF SIM CARD, FOR SEVEN DAYS MY MOTHER COULD NOT UNDERSTAND THE PROBLEM WITH THE CONNECTION. SHE COULD NOT CONNECT ANY ONE AS ALL INCOMING AND OUTGOING CALLS WERE STOPPED. BEING WORRIED, SHE VISITED RETAILERS FOR THE NEEDFUL. SHE AGAIN SUBMITTED THE ALL SUPPORTING DOCUMENTS TO A RETAILER FOR RE-INSTATEMENT OF THE CONNECTION. SHE WAS CONTINUED TO BE HARASSED BY VISITING RETAILER SHOPS IN THE HOT SUMMER DAYS AGAIN AND AGAIN. WE, THE TWO BROTHERS, SERVING IN THE ARMY AND POSTED IN OTHER STATES, COULD NOT DIRECTLY COMMUNICATE MY MOTHER FOR ONE AND HALF MONTHS. WE TRIED TO CALL ON THAT MOBILE NUMBER (I.E. [protected]) AGAIN AND AGAIN, HOPING THAT THE SERVICE WOULD HAVE BEEN RE-INSTATED. BUT IN MID MAY 2011, WE HAVE COME TO KNOW THAT THE NUMBER HAS BEEN ALLOTTED TO ANOTHER PERSON BY THE AIRTEL.

4. THIS ACT OF EXTREME SMARTNESS OF THE AIRTEL HAS BREECHED OUR TRUST BESTOWED ON THEM. NOW, I, ON BEHALF OF MY AGED & WIDOWED MOTHER SOLICIT THE HONOURABLE COURT TO INVESTIGATE ON THE CASE AND INITIATE NECESSARY ADMINISTRATIVE ACTION AGAINST THE SMART & RICH AIRTEL COMPANY TO COMPENSATE THE COST INVOLVED AND HARASSMENT CAUSED TO MY MOTHER.

For the last 3 days a VAS Service( mobile box office) is automatically activated in my mobile no([protected]) .Instead of repeatedly calling to customer care for deactivation and getting assurance from them no more charge will be deduted but the service is automatically activate in the morning and the charge is deducted regularly. Kindly do the needful such that the problem may be solved parmanently

poor network service [protected], inside and outside kolkata

very very poor network inside and outside in kolkata.my k.p corporate number is [protected].i change it voda to airtell, its my mistake. raja roy, sgt.of k.p