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[Resolved]  Airtel Landline — bill plan change & change of alternate no.

I'm the owner of landline 4319068, I had contacted airtel landline customer care on the 6th of february 2008, and changed my tarrif plan to 425 instead of 499, and also one of the other change that I did was to change the alternate contact no . since the cust care did not have my cell no and advised not to call the number which they had earlier which was my wife's cell. Airtel Ref no. 3590490.
I contacted airtel today and they, found to my surprise that they had not changed my Tarrif plan to 425 and still had the old plan 499 on their system . however they confirm to me that they contacted my wife and she said that she would not want the plan changed, however I did not want to discuss my personal matters .The sole discreation and ownership of this landline from airtel is in my name. I find it very strange that instead of my advising them not to call to my wife they still did and in the event the tarrif plan did not change .
My complaint is that whatever happened happened, however now they should change my plan fro retrospective efffect i.e. from the 6th of February 2008. the customer care is denying that they could do so .
althought the ammount is small, it i seriously not only the money part bu what concerns me more is the correct documentation of what hs been spoken to the cust. care and apart from that my privacy is jeopardised . this matter is very serious and it is about my individual privacy.
please advise how could I take the matter any further.
Complaint marked as Resolved 2020-08-14 00:05:06
Complaint comments  5 CommentsShare0Tweet0

Comments

This is ganesh from jeevan bhima nagar, bangalore .we are in to advertisement .my land line number is 41732109, 41714872, 41714873, 41157056, 41715581.we informed and request your customer care to shift my land lines to jeevanbhimanagar to tippasandra .they said me to send mail, i send mail and i got the reply last week within 48 hours it will happen. still now nothing is happend i tried to contact your sales team technical team whom i know but they not at all lifting mobile .pease do the needful Asap
Hi,
This is Praveen.I have airtel connection at C-133, sector-50, Noida.and Airtel account No is 13695016. My phone line is not working since today morning. My alternate No is [protected].
Pls. look after this ASAP.
Regards
Praveen
Noida
Hi,

My Airtel LandLine Number is[protected]. Past 4 Days it is not working.Take the matter as serious & do the needful.

Thanx & Regards
Karthiik
[protected]
HI MY AIRTEL NUMBER IS[protected] I WANT TO DEACTIVATE ISD AT THIS NUMBER, PLS TELL ME THE LANDLINE CALL CENTER NUMBER AND ALSO CAN IT BE STOP IMMEDIATELY IF NOT THEN PLS TELL ME THE PROCEDURE

Anand Singh Bisht
[protected]
Last week submited documents and a cheque for Rs 1000 and after that, the engineer said there is no LINE
available for connection. Yet to get the refund. Before collecting the documents they should check whether feasible ?

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