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[Resolved]  Airtel Live — deactivate airtel live

deactivate for textbased servise on airtel wap on phone nos [protected] & [protected]
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  14 CommentsShareTweet

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AirTel — deactivation of airtel live.....

I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs10/-per day for no reason inspite not using AIRTEL LIVE.Please be kind enough to deactivate this subscription by tonight.I will be obliged.(My cell no is-[protected]) please deactivate it as soon as possible.
Sir, I am receiving message from TM-02MOBILE that Congrat! Your cell no has won GBP 5000, 000 pounds in the 02 INT`L Mobile Number draw in UK. Is your office know about or any link with this regard. I had been sending message through e-mail, regarding about the claiming prize, they told me to send ascan copy and to select Cashier cheque/Bank. In reply to my message they informed me to ensure the the prize in 400000 in Indian money. So I request to informed immediately weather it true or a fraud.

Yours Consumers
Moses Touthang
Hey buddy first of all i would like to praise your skill that before going to sink you have used your sixth sense to ask someone regarding these kind of phising. OK now lets back to point in simple word you ask yourself that will you give someone even 1 rupee without any reason without getting anything instead? the answer is no you will not, so why the sender of this message will gift you such a big money? Friend nowadays as you know the technology is growing faster that speed of air and you'll have to fight at every step in your life to be safe and alive. This is absolutely nonesense, fraud and phishing whatever you call, however if you stucking in greed then at the end of the day you'll loose everything what you have in your pocket. so don't be confused all these are fraudulent and a way to earn money by cheat someone. you also can send message like this to anyone by just accessing some free sms sites. cool na hhhhhhahhhh well be aware!
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I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs10/-per day for no reason inspite not using AIRTEL LIVE.Please be kind enough to deactivate this subscription by tonight.I will be obliged.(My cell no is-[protected]) please deactivate it as soon as possible.
Please de activate Airtel Live .My No:[protected](Karnataka).
I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs20/-per week for no reason inspite not using AIRTEL LIVE.Please be kind enough to deactivate this subscription by tonight.I will be obliged.(My cell no is-[protected]) please deactivate it as soon as possible.
The Airtel live services is manner less and Its unnecessary, as I have been charging Rs.10 for week for comic site even I am not using it and they are also charging 3 Rs for jokes SMS . Even I do not subscribed for any thing.

I will be going to do some thing against this.

Regards
M.P.Manna
Dear customer,
We are sorry we can't
refund your money or deactivate your service. To
deactivate, dial 121 and don't
malign us here else we may have
to take legal action against you.
Regards,
Ashika Singh
Airtel Customer Service Team
Most of the people are troubled with the messages and deductions from 54321 without any usage. Cust. care simply say "You've used Airtel Live.". None of the Customers asked you to enable it. Company enables it by default and charges customers even when they have not used it. Most of the people have not really used / downloaded anything.

The company has reverted back the money twice for their fault. Why you make the life of your customer difficult by calling you and fight with you to get back his hard earned money. This is happening really and not a Story.
AirTel customer care doesn't understand a very simple message from its customers?

First, You cannot auto-subscribe us without we opting for it, second you don't tell how to unsubscribe from the service.

I have been automatically subscribed to AirTel Jokes and Hello Tunes. This is purely cheating. I have been charged for this.

You are losing customers because of greedy invasive sales tactics.
10.7.2010

Sir,

Since few days Airtel is deducting Rs.0.30 or multiple thereof from my mobile phone No.[protected] and sending messages "charges have been deducted for using Airtel Live / Internet browsing.

Sir I would like to inform you that I never used Airtel Line / Internet connection and this system is not available at my mobile phone set. I do not understand why Airtel is deducting this unnecessary charges from my phone. I also informed the matter Customer Care, but did not take any steps since today.

If Airtel will not stop deducting amount immediately, I will lodge complaint against them in the consumer court and also I will go to Press and Media.

= Partha Pratim Gupta
[protected]
I am also being charged by AIRTEL for subscribing some service which i have not subscribed. I am getting messages from 54321. This has happened many times. Cust. care simply say "You've subsribe.". None of the Customers asked you to enable it. Company enables it by default and charges customers even when they have not used it. Most of the people have not really used / downloaded anything.

The company has reverted back the money once for their fault. Why you make the life of your customer difficult by calling you and fight with you to get back his hard earned money. This is happening really and not a Story.
Airtel is going to lose its base. In the coming year international companies are coming to India in this sector. So it is a wake alarm for Airtel. Please stop all these frauds, if want to survive in the market.

DINESH
BITS-PILANI
[protected]
Worst customer care from Airtel.
I have experienced the same in Koramangala branch, Bangalore.
The customer care guy name is Vinay.
He is a dumb person. He can't understand the problem also or I don;t know he may be pretending like that.

Switch to TATA DOCOMO. I'll be planning to change soon once the balance gets over.
every week or so i am being charged 10rs saying that my na games subscription pack as been auto-renewed but i have not used it at all
and moreover when i contacted the customer care they say there is no such service activated in your number
then why am i being charged
plz tend to this complaint as soon as possible
my number is [protected]
name-satish.s

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