[Resolved]  Airtel — mental torture

Address:

Karnataka

I have been using Airtel Blackberry(BB) services for quite some time now.But today since evening my Blackberry services have been blocked.It doesn't show Edge on the home screen.Its been showing as GSM because of which I have been not able to browse internet. So I called the Airtel BB customer care nos...All of them comes as no unobtainable.But everytime they charged for all the calls. So I called the Gprs helpline. Even that is not getting connected. So I called the 121 which is the Airtel customer care. If am not exaggerating I spoke to 15 executives and 4 supervisors. They just went on either disconnecting my calls half way through or give wrong info or ask to call on Airtel BB helpline nos. When I told them no those nos are unobtainable they to my surprise said you have no other option. I pay rs.399 monthly for the internet services and they have blocked it. I am mentally disturbed by this. How do I go about this issue?

Kavya