[Resolved] Airtel Micromax Mmx 300g — Modem is very slow | |
My name is saikat keshori, a resident of guwahati. Recently i purchased airtel micromax 3g usb modem on dated: 27 / 08 / 09. (Purchased from sky cell airtel, mrd road, bamunimaidan, guwahati - 21, phone[protected] . I have taken the highest rental package of 955 rental including tax. Sub: misguideing the customer and not fulfilling the service assured. I was promised the speed would be the same as mentioned on the product cover. Before purchasing the product i asked the retailer to provide me a demonstration of the product to verify its speed etc. But they told me that they cannot do so, since they did not have extra device for the same. But they constantly assured us to get a super speed of 3. 6 mbps (Downlink link) and upto 384 kbps uplink which i desperately wanted. But now i am getting a terribly slow speed of approx - 3 - 4 kbps downloading link and surfing is very slow too. After getting problem with the speed, i went to the sky cell executive to complain about the matter. After having a brief discussion i came to know that the slow speed of the modem is due to edge / gprs network, they told me that at present airtel doesnot have hsdpa 3g network at guwahati, because of which i am getting slow speed, which they didnot inform me before purchasing the modem. After that i went to their customer survice centre, to solve the problem, they checked my device and told me that i will be getting the expected speed when there will be 3g network in guwahati, but till when was not made clear to me. So, now i am fade up with there behaviour, and want to disconnect the network and want get the total money back for the modem or device (Mmx300g 3g usb manager) i have paid. So that i can purchase a high speed internet connection as i desired earlier, from any other company. [looking forward to get your help and support on this matter] Your's faithfully Saikat keshori C / o: bulu das, h. No: 21, luit path, jyotinagar, P. O: bamunimaidan. Guwahati - 781021. Assam. Mob: - [protected], [protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
57 Comments | |
Comments
hell sir, i have purchased airtel 3G usb device in feb. 2011. there was a problem with my device that the device did not detect any other sim except airtel. i have already unlock the device with unlocking code after inserting other sim except aircel. pls tell me the customer care centre address in patna(bihar) on my email address [protected]@gmail.com.
sir i have purchased the device from patna(bihar) and also i belong to patna (bihar)
with regards,
ALOK KUMAR
sir i have purchased the device from patna(bihar) and also i belong to patna (bihar)
with regards,
ALOK KUMAR
Micromax — it has very low speed
i use tata docomo it has very low speed tell me how i use high speed Dear,
This is not the rite place to dicuss to which is wrong and which is rite.
If have any complain than u must post on the same.
This is not the rite place to dicuss to which is wrong and which is rite.
If have any complain than u must post on the same.
i want a post paid data card (MMX300G 3G usb) with relince 3g sim in delhi my no is [protected]
Dear Customer if your problem is real as mentioned by you don't go to consumer forum it is very tardy and does not give any result and will take atleast 3 -4 years to decide and the chairmans of the consumer forum are most corrupt. better to go for criminal proceedings to lodge complaint for false promisses &breach of trust
here an network problem
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Airtel — 3g usb modem, speed very very poor
I hv purchase airtel 3g usb modem rs.2100 but speed is getting 30 kbps and company asure for 230kbps, it is very bad service cheating to customer, they not having complaint portal on own sitesanjay
[protected]