[Resolved] Airtel — MNP

111 Reviews
Kharagpur, West Bengal, India
 Rajdeep Singh
hello and good evening everybody.my name is rajdeep singh.i have ported from vodafone to airtel a month ago in my city.everything went fine.i got services well till 20 days and after that my sim is made out of service as they ask for resubmission of documents.
i went to the retailer and submitted it again.the airtel official guys who collected my documents also sighned it and took it.but my sim is yet not active its almost 15 days . the distributor is called many a times by the retailer he always says it will be done by tomorrow

its my most important official number!! i need help .
the retailer gave me the number of that distributor and i called him but still the problems remains

my airtel number where am facing the problem is - [protected]
distributor number is - [protected]

i would really appreciate if anybody help me out am in serous trouble
Complaint marked as Resolved Oct 15, 2016
Verified Support
Airtel Customer Care's response, Jan 15, 2013
Namaste Mr. Sharma,

We would like to inform you that your concern listed 06 Jan 2013 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Verified Support
Airtel Customer Care's response, Jan 30, 2013
Namaste Mr.Paliwal,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments  110 Comments     Updated: Share0Tweet0


I wanted to port my mobile phone services to idea from Airtel. Thus, I had applied for the same to idea office at Rajkot on 2nd April 2011 for my mobile number [protected]. I was given idea sim card for the same and was informed that porting would take place in 8 days time. Today is 11th April 2011 and yet nothing has been done. As per the norms of TRAI this should take place within 8 days. But yet nothing is done. Please help me with this situation.

Best Regards,
Rohin G. Patel
Had a connections in Airtel prepaid and i tried to change my Service provider to tata docomo(Which is FAR BETTER than AIRTEL in sevice). But after submitting the necessary documents to tata docomo with the Portal number, today i received a message that your request was cancelled by AIR TEL. When i contacted AIRTEL Customer care, they put me on hold for 15 min(more than 5 times and they charge 0.50 /3 min FOR THEIR USELESS SERVICE). Even after waiting so long, no one is bother to attend the call and it gets disconnected automatically......
Try 198
dear, sir

my phone no [protected] plz sent my puk2 no
my number is [protected]
i applied for mobile no.. portability from bsnl to airtel .
on[protected] my bsnl no.. closed but airtel no. is not activated .
i call the costumer care and reached airtel office kanpur , arya nagar but both are not gave me satisfied answer . my mo. no. is < [protected] >
sir i have been using airtel from past 3 years but owing to the poor services i thought of switching to tata docomo and for that i have submitted my documents atleast around 10 times but there has been no response from airtel even i tries to contact airtel customer care executives but they are giving absurd reason for not entertaining my request for MNP .I have got fed up with airtle and i m thinking of taking legal action against them .From past 2 month they are harassing and giving mental torture to me .
they r the worst service provider

vivek singh
I applied for port out from Airtel on 8th April 2011.on 9th april i got call from Airtel requesting me to continue in their network. They did not follow TRAI guidelines regarding MNP. They sent an SMS on 20.04.11 but did not mention the reason for rejection. After trying alot on 25.04.11 i could find the reason for rejection.when i sent a message for UPC on 26.04.11, i did not get the code but balance was deducted from my account. There is no action on this issue even after 24Hrs of giving complaint.This is Airtel is cheating the customers throughout the country. To my surprise, i don't know how they are claiming themselves as no.1 network in india(may be in cheating). I request all the Airtel customers to come out of the network.
My mnp from BSNL to Airtel was done on 22-Feb-2011.
My number being [protected].

So far no update on this. No change at all. BSNL asking to check with Airtel. And Airtel telling to check with BSNL. Ridiculous!!!

Is there any way to resove it????

Dear Concerned,

I have requested for Mobile portability on 28th Apr 2011 with MNP # ID331478.I have provided all related documents along with MNP form . But not received any communication as of now. I have co ordinate with My previous cellular service (Idea), they have confirmed nothing is pending at our end . Pls help to activate the Airtel number ASAP. As i need to go to out of Delhi and don’t want to carry another number mean while.

The surprise thing is Airtel executive who came to me, said that u will get call and message from Airtel. But I have not received any communication neither through call nor SMS.

Pls look in to the disconnect.
Sandeep Pandey
I want to swtich from airtel to docomo. The procedure says that You have to sent sms to 1900. But i am trying since more than 2 days to send a sms to 1900 from airtel but inspite of repeated attempts, it says message sending failed....!

The problem is now solved. Thans to consumer complaints.


Dear Sir,

My name is Abhishek saha and my number is [protected]..As your network deducted Rs 150 while i was in roaming and activated all the useless services at my number.That why i had done mobile number portability onn date[protected] from Airtel to Idea and my port id AK878515.but it has been last 15 days my number wasn't convert to idea.And your network block my SIM. As i told to retailer for the following interruption he suggest me that Airtel is not allowing you for converting your respected number to IDEA cellular Service.

Therefore sir i am requesting you for taking necessary action within a day.

Your faithfully
Abhishek saha
Thank You ...My issue has been solved...

Nikhlesh S Multani
My name is B.Nataraja sharma and my number is [protected]..As waste BSNL service.That why i had done mobile number portability onn date[protected] from bsnl to airtel and mY ID...BA842536. and i was same the day submited requier, proofs and form.i got one airtel sim from ram celluler ( WARANGAL AIRTEL SHOW ROOM.) on[protected] bsnl my sim blocked.i was insert airtel simon[protected]. sim showing, invalid. igave no of compliants, to airtel custmore care 125 & 121.but no use.when i call some customer executives will tell the status will updated today or tommorow, some will tell they can't see any update on my no, pls visit nearest airtel office..So i have visited Airtel office 20times.n...o...u...s...e. i think airtel also following to bsnl...
my mobile no [protected] i have applied for mnp at airtel on 10/5/11 but there is still no response from airtel i will lose my intervies and bussiness pls do the needful
My Mobile no is [protected]. i completed all the formalities on 14 May, 2011 to the Airtel Relationship Center with Rs. 272 cash deposit to mygrate my number [protected] from Post Paid to Pre Paid. But customer care Initially given 48 Hr time. Now given again 23-May-2011. Now give again 24 Hours. Some times customer care calling that plan is not available, some time calling tihs policy not exist. But I written 6 times ( by mail) still it is not implemented. Please help me.

Airtel/MNP(From Idea to Airtel) — MNP awaited since more than a Month

Hi there,

I have applied for MNP from Idea to airtel and i have generate 4 uniqe porting codes and i have given it to airtel but i can't see any positive feedback...

So kindly help me out


I am trying to port out my number- 91-[protected](Chennai) from Airtel from last 11th April 2011 but not able to move out from them.

Every time they say one or the other thing like( MNP pack is activated, port no got expired, contractual obligation, did not spoke with customer care guy after port out request were raised).

From 13 May onwards,I have spoken with below mentioned Nodal Officers on
Sheela – 13 May
Andria- 17 May
Prabhu -20May
Sheela- 20 may
Poornima-24 May
Jay Balachandran-27 May

Appellate Officer
Prema- -20 May
Subramanium- 23 May
Iyara: 27 May

This is CMNRA [protected] req. no which was generated after speaking to appellate officer – Ms. Iyara ( Airtel)

I request you to please help me out in this.

Mayank Gaumat
[protected]/ [protected]
sir i was out of station so iwas not able to sent my cotact number .so pleas not my contact number [protected]......[protected].sir my probam is not solve so please help me

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    Airtel - MNP