[Resolved]  Airtel MNP — mnp

!dea is rejecting my MNP request for fake and wrong reason:
I am Bhaskar Pal of 164, M. N. K. Road (South) Baranagar Kolkata – 700036, I had subscribed one prepaid !dea connection of number [protected] (Kolkata Circle) which was activated on 1-Jan-2011.
Now a day I am taking decision to port out this connection to Tata Docomo, as this reason I had requested for UPC code for this no on 21-Jan-2011 & that UPC code was IK275QRB and this code was valid up to 5-Feb-2011.
On 22-Jan-2011 I was submitted MNP registration request to one Tata Docomo store. On 27-Jan-2011 I was received one SMS from TA-1901 the text was “Your Port In request for Mobile Number [protected] has been rejected by your service provider as you have been on their network for less that 90 days”. This reason for rejection was totally wrong and base less because of my connection was at that point 391 days (1-Jan-2010 to 27-Jan-2011) old. Then I was contacted with !dea customer care help line also I docketed a complain for this wrong issue with complain number[protected], still complain was not solved and showing processing.
On 6-Feb-2011 I was collected one more UPC code for this number because my previous UPC code was expired, the UPC code was IK297324 and will valid up to 21-Feb-2011. On 12-Feb-2011, I was again submitted one fresh MNP form along with my new UPC code at Tata Docomo store.
Finally I am very depressed to informing you that my existing provider this is !dea was rejected this Port In request on 14-Feb-2011 with another new issue, I was really surprised to sowing that SMS coming from TA-1901 and the text was “Your Port In request for Mobile Number [protected] has been rejected by your service provider due to legal reason”
After two unsuccessful MNP request, on 23-Feb-2011 I had submitted another MNP request in Tata Tele service for port-out my number from !dea to port-in Tata Docomo, my UPC code of this MNP request is IK228621. From one SMS come from TA-1901 I have known that my MNP request for my number is forwarded to !dea for approval.

DEAR BHASKAR,

YOU FIRST MENTION THAT YOUR IDEA CONNECTION WAS ACTIVATED ON 1-JAN-2011.

Airtel Rejecting MNP

I had opted to port my Airtel no.[protected] to vodaphone but i received message from vodaphone that my service request is rejected dut to subscribers contractual obligations. I had contacted nodal officer,
customer care, visited airtels office, sent mail but no feedback on my request. Will i be able to port my number ??????

I am using airtel sim([protected]) from last three years. really it is very cost. they will cut amount with out any reason. they provide pocket internet. it is very slow compare with any other packet internet. So with this reason I trying to port out. i got port number and applied to VIRGIN MOBILE. But the problem is with Airtel. they are not disconnecting. and distrubing me with councling calls. from last two days. pls suggest me what to do it's urgent.

AirTel — mnp complaint

I am using airtel sim([protected]) from last three year. really it is very cost. they will cut amount with out any reason. they provide pocket internet. it is very slow compare with any other packet internet. So with this reason I trying to port out. i got port number and applied to VIRGIN MOBILE. But the problem is with Airtel. they are not disconnecting. and distrubing me with councling calls. from last two days. pls suggest me what to do it's urgent.

March 11, 2011
By Rahul pandey

I had given an application for mobile number portability on 4th febuary 2011 to port my Idea no. [protected] to Airtel prepaid

But no action was taken by Airtel for 15 days and my UPC expired. So again on 2nd march I submitted my new UPC to the Airtel dealer who sits in a Airtel counter in my company. But still I have not got any response from Airtel. Company in which Airtel counter is located- Accenture, Whitefield, Varanasi) to whom I submitted my records is also not responding to me properly.

I had a very bad experience trying to port my number from Idea to Airtel. Kindly address the issue and port my number to Airtel at the earliest.
Rahul Pandey
Chitaipur Varanasi
Email: [protected]@gmail.com
Contact No.: [protected]

I am extremely frustrated

Please read the below email threads


----- Original Message -----
From: [protected]@airtel.in
To: [protected]@gmail.com
Sent: Saturday, March 12, 2011 11:14 AM
Subject: Acknowledgement Mail.


Dear Airtel Customer,

Thank you for writing to us. We have already received a similar email from you earlier.

We are currently resolving your query and would revert to you within in 24 Hours.

Warm Regards
Airtel Customer Service

This is an auto-generated response. Kindly do not reply on this mail.

[protected]-Original Message[protected]------
Subject: Re: Acknowledgement Mail. [protected]
Date: 12/03/2011 11:01:53 AM
From: [protected]@gmail.com
To: [protected]@airtel.in
Message body:
Hello Sir,

I have spent 2 hours yesterday and 2 hours today in the Airtel Outlet
(Electronic City) with relevant information and you people did not Activate my
account yet. My verification was done on Thursday (10th March 2011) and the
verification person (Manju) told me my account will be activated by 13.00 hrs
next day (Friday - 11th March 2011). It was NOT done and I called him and he
said he too do not know the problem and confirmed that he had submitted my
verification documents to Airtel. I talked with his manager and he too
confirmed the same and also said that he cannot do more than this because he
is an outsourcing employee. Hence, I went to Airtel outlet and talked to the
service represntative and she said that she cannot help because my activation
authorization is not released.

Today morning, I have contacted the Cusotmer care line ([protected]) and he
said as this number is not allocated to anybody yet I just need to submit my
documents in the Airtel outlet and they will provide me another SIM with the
same number. I visited the outlet and the person behind the desk said he
cannot help out and redirected me to the hotline number. I called the hotline
number and she understood my problem and told me to handover the phone to the
person behind the desk. I handed over the call and they spoke something and
disconnected. He told me that he need to send an email to get an approval and
then only he can help me.

I am not understanding what is going on. Was I spotted like a terrorist in the
verifiation? Why are you guys acting so weird. I cried yesterday for this and
I am Helpless. It is very easy to get another SIM but you do not understand
how many relations I loose if I discard this number.

I remember one thing though. I saw your MNP ad on yahoo website and I
submitted my request TRUSTING Airtel. Within hours a guy came from Airtel and
done all formallaties and vanished. Airtel was careful until ny number was
totally ported and once it is done, it discarded me like a garbage and
treating me as a most undervalue person in this world.

I have couple of thousands invested in your company and I am loosing trust on
you day by day.

Thank you
Anil Mutyala
[protected]



----- Original Message -----
From: Anil Mutyala
To: [protected]@airtel.in
Sent: Tuesday, March 08, 2011 10:12 PM
Subject: Re: Acknowledgement Mail. [protected]


Hi,

Thank you for your acknowledgement.

I request you kindly try to resolve this ASAP because I am curently using a number which is in roaming. Secondly, I am missing my Cab pick ups and drops due to lack of communication with the transport department (They will contact ONLY on the number given in the roaster). Thirdly, I have printed the number in the subject on my sister's wedding card and I might miss some important call for the event.

I know you can understand the remaining problems I face because of this. Please try to contact me on my roaming number [protected]. I came to bangalore from my hometown 2 days ago and please do the verification formalities as soon as possible.

I hope you understand my situation.

Thank you
Anil

----- Original Message -----
From: [protected]@airtel.in
To: [protected]@gmail.com
Sent: Monday, March 07, 2011 10:45 PM
Subject: Acknowledgement Mail.


Dear Airtel Customer,

Thank you for writing to the Nodal Officer.

We acknowledge receipt of your email and request you to provide us three working days, to respond to you.

We thank you for your patience.

Warm Regards
Nodal Office

Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated response. Kindly do not reply on this mail.

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm.

[protected]-Original Message[protected]------
Subject: Re: [protected] - MNP SIM status Inactive ***Escallation***
Date: 07/03/2011 10:34:12 PM
From: [protected]@gmail.com
To: [protected]@gmail.com;[protected]@in.airtel.com
Message body:

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


----- Original Message -----
From: Anil Mutyala
To: Anil Mutyala ; [protected]@in.airtel.com
Cc: nodalofficer.[protected]@airtel.in
Sent: Monday, March 07, 2011 10:24 PM
Subject: Re: [protected] - MNP SIM status Inactive ***Escallation***


Dear Nodal Officer,

Please see the attached string of emails. I could had been satisfied if I get atleast an acknowledgement that somebody is working on my case.

24 hours passed with no reply. I am very sad and disppointed on your service for disconnecting my connection without any intimation. Today I had gone through some unusual and unbearable situations because of your sudden action. FYI, I am using this number since August 2008.

Did I opt Airtel through MNP for this? Can anybody PLEASE HELP me in activating my number PLEASE. You can contact me on my alternate mobile number [protected].

PLEASE HELP ME OUT RESOLVE THIS ISSUE.

Thanks
Anil


----- Original Message -----
From: Anil Mutyala
To: [protected]@in.airtel.com
Sent: Sunday, March 06, 2011 7:28 AM
Subject: [protected] - MNP SIM status Inactive


Hi,

I have recently switched my services to Airtel and went to my home town for 1 month. Today I am back and observed that my sim is INACTIVE. I called the support and they informed that my verification is not done and hence my number is deactivated.

Can you please send somebody for verification ASAP as my communication is stuck in all means?

Thank you for your help.

Cheers
Anil K Mutyala
[protected]

AirTel — MNP was rejected continuously

Dear Sir

I have network issue in airtel for 8 months and I wish to change to vodafone thro mobile no.portability.But evrytime my request is rejected by airtel .I have cleared all outstandings and cleared all the request given by airtel.I did everything and I got a confirmation mail from airtel also.But again my mnp is rejected.When i called airtel no response.This is going for more than 6 months .They wont solve problems neither they leave also.This is an harassing thing and due to this my Blood pressure gone up.Pls take action against those cheaters and help the citizens.I have all the proofs in writing.

Airtel — Do Not Move Your Mobile Number to Airtel Using MNP

Many people were excited when MNP or Mobile number portability was launched in India. But the truth is that most of the MNP requests don't go through and people lose the money they spent for purchasing new SIM card, security deposit amd MNP charges. While most of the subscribers complaint about hurdles that original service provider creates in MNP process, The situation is reverse in Airtel.

Airtel staff is incompetent to make extra effort in following up your case with your current service provider. They don't seem to be sending 2nd request to MCH (Mobile clearing house) to get the number ported in...

The case in question is the MNP request for porting out my number [protected] from Vodafone to Airtel. It was requested on January 22, 2011 at Jammu (India) and the UPC number provided to me was:
VJ111281

Now, its been almost 2 months now and I am still stuck with Vodafone. And Airtel is not doing anything.
When I reported, all I received was an assurance from airtel presence but nothing thereafter.

When I reported this issue initially on http://consumercomplaintsforum.org/ , I received several emails from Vodafone staff and even their Nodal officer assuring me that they are not stopping the MNP. On the other hand i have not heard anything from airtel who have my money to process the MNP.!

See Details of this complaint at http://consumercomplaintsforum.org/mnp-from-vodafone-to-airtel-stuck-even-after-2-months/

Is Airtel Listening !

I am using the airtel no i.e.[protected] I want to port out my airtel no. but when i am generating UPC ( unique porting code ) they are not providing me the UPC code & the error which is coming

You have entered an incorrect code. SMS PORT <your 10 digit mobile number> to XXXX and initiate a new port in request.

i am already sending the message as they shown above
Kindly someone help me so that i can port out as early as possible.

Airtel MNP — REGARDING MNP FROM RELIANCE TO AIRTEL 9300888704

Respected Sir,
Good Morning,

Sir I am not agree with you, because I am facing problem since 19/04/2011 and till the day my MNP problem has not solve from Reliance to AIRTEL , I am still getting Complane request reference no. from AIRTEL, which are as follows CMPRO[protected] & CMPRO[protected].

Hence I am requesting you kindly resolve our problem as soon as possible.
Hope for the best Co-operation.

Thanks & Regards,

Vijay Mishra.
Jabalpur.
[protected]

I want to change MNP from Airtel to TATA DOCCOMO, But airtel is not allowing What I have to do?

I am a customer of Airtel since long . Regular habit, Faulty deduction of amount from web browsing, unnecessary services and not providing details about usage . Because, they don't debit the actual usage.
Airtel is doing unethical practice to customer for not providing fair practice in working.

Apart from this, I have been asked to submit address proof and ID proof which would cause unnecessary workload and taking leave though i had given twice earlier in the financial year .

Among the service provider except net work connectivity rest of service provided are not as per the ethical practice.

Due to my bad experience since long With Airtel, I never recommend to any one.

DM

Hi,





I had opted for an operator change to Airtel(Prepaid) from Aircel(Prepaid). I had given the form and submitted the documents on 20th May, 2010 to my nearest airtel dealer.



My mobile number is [protected]. I got a message yesterday from 1901 that my number would be ported on 31st May from 12am to 5.30am. But I am still unable to use Airtel Service.





When I called up Airtel Customer Care today morning they said that my number has been ported to Airtel but some documents were pending. I then called up my nearest dealer and they said that they had given all documents and still I am unable to use the Airtel Network.





Now its been more than 10 days since I have submitted the form.







Please do the needy.



Sanal Nair
[protected]@gmail.com

my no is [protected] in this no airtel can not process the mnp

im using aircel number but i wish to join AIRTEL, i sent all documents but process not complete. aircel says, our side is clear please call AIRTEL customer care, airtel also says the same thing, what can i do... my mail address is [protected]@gmail.com

dear sir my num [protected] I have applied for MNP on 4 Jul. 2011. I submitted All The doccuments. But Still No action Taken.




[protected]@yahoo.in
alternative num-[protected]

I am using the airtel no. I want to port out my airtel no. but when i am generating UPC ( unique porting code ) they are not providing me the UPC code & the error which is coming

You have entered an incorrect code. SMS PORT <your 10 digit mobile number> to XXXX and initiate a new port in request.

suggest me any solution

AirTel — MNP complaints

My Name=Vilas Lingade
My Mobile no.=[protected]
MNP unique Porting code=VZ534669

I requested MNP from my vodafone Prepaid to Airtel Prepaid on 27-06-11.
Sir,On 16 july,my number come in Airtel & its outgoing started.
But,On 18 july my AIRTEL service stoped & MNP is rejected due to new sim Card (buy less than 90 day)

BUT,Sir,My simcard is two years old (buy in 2009)

When i go to Airtel office ,they said that contact to Vodafone office.

When i go to Vodafone office,they said that your MNP request accepted or your Number went to Airtel & you contact to Airtel

what can i do?

Kindly let me know why my request was rejected

If MNP is rejected by Vodafone what will be further course of action.
Do you need to raise complaint with TRAI. And what is process for that.

VILAS LINGADE
My mobile=[protected]
Email id = vilas.[protected]@gmail.com

Dear Team
My no [protected] last 15days of porting my connection from Stel to Airtel, now Airtel disconnected my sim card said “ Incoming facility not available” all document has been clear, airtel said your no is Incoming facility not available& also u donnt use this no so now i am face a big problem. But since not taken action to start my number still blocked not yet started why Airtel harassing me, appellate office never respond. My contact no is [protected].Please help me.