[Resolved] Airtel Nokia — Nokia C3-00 GPRS offer | |||
I bought a Nokia C3-00 with Airtel Connection on 4th November, 2010. According to the present ongoing offer (as printed on the package box and can be frequently seen on TV), I am supposed to get 2GB/month free internet for 6 months. But Airtel hasn't sent me the appropriate Default Access Point settings and has not activated the offer. I am getting charged at regular rates. I called the Technical Assistance, they asked me to buy a Rs.98 internet pack, which is absurd. I emailed them several times, most of which were replied to stating - "we will look into the matter and get back to you". I wrote to the Nodal Officer of the Bihar-Jharkhand circle too. After a couple of days, they replied saying that the offer has been activated. I tried to test it by opening a site, after which I found that my account was getting debited at regular rates. Nokia says that they can't help me and I should put up the matter with Airtel. Now who is at fault? - Nokia or Airtel or ME ? Ph. no. - [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I bought a NOKIA C3-00with Airtel connnection a 5-6 nov. 2010. According to the present ongoing offer (as printed on the package box and can be frequently seen on TV), I am supposed to get 2GB/month free internet for 6 months. But after 2 months internet skim is not work & Airtelcastomer send mgs .i save the msg & doing my phone do off few time then on.then also not active.Please solve my problem otherwise i will complaint in national consumer care.
Rafique, Delhi
M-[protected]
Rafique, Delhi
M-[protected]
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I bought a NOKIA C3. Airtel provide offer not active in my handset. i bought phone on 12/10/2010. still this free internet 2GB skim not active. Then i go to airtel customer care they do nothing. Please solve my problem otherwise i will complaint in national consumer care.
Surat, Gujarat
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