[Resolved] Airtel — Not returning of my money
Ullagaram, Tamil Nadu, India
Iam Naresh. N living at No:1/17,alex street,ullagaram, Chennai-91.Last year November month i gave Rs.1100 to airtel Broadband connection dealer (N. Dinesh) and in reply he filled Airtel Broadband connection forum and gave it to me.Even after one month i doesn't receive any connection.so, i contact Airtel customer care No.[protected].Even i follow through customer care i doesn't receive any positive actions, so,i cancelled my connection and i request to repay my amount Rs.1100 through customer care,they accept it and they request me to wait for 21 days and after that they assure me, you will receive that amount through courier. After waiting 21 days i again call customer care they said me that "your cancellation is not updated in our system now only i updating sir so, please again wait for another 21 days". What i can do i totally upset & angry.By calling that airtel customer care itself i lost more than Rs.100.I payed at November and since i doesn't receive any amount. Please help me what can i do?
Complaint marked as Resolved Nov 9, 2016
Verified SupportAirtel Customer Care's response, Jan 31, 2013
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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