[Resolved] Airtel — Overcharged

sandeepmittalca

from Delhi, Delhi

Address:

Gurgaon, Haryana

I have customer of airtel postpaid connection from last 2 years. I was shocked to see the overcharged amount in the bill period of 26/10/2012 to 25/11/2012 after analyzing the bill thoroughly I found that I was overcharged for MMS Charges of 400MMS on 14/11/2012. I had sent only 1 time MMS to selected 100 contacts but Airtel charged for 5 time (500MMS) for same MMS on same contacts on same day within 10 minutes. I logged complaints which No. is 47513062 dated 11.12.2012 but I didn't get any help from the complaints.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

RAMESH SUREKA

from Bhubaneshwar, Odisha

Air tel / Mobile service — Overcharged

Dear sir

I am using airtel postpaid mobile ([protected])since last 2.5 years.But during the last 6 to 8 months i am facing lot of problems by the company e.g. call drop, customer care service, value added service active & deactive, late fee, wrong information, & over charges.
In the issue i have talk with their representative of chandigargh but am not getting a sattisfeid reply . i have given mail to them in the matter of last bill over charge on 23rd & 25th april-09 but still i am not getting any reply.
Kindly look in to the matter

Thanking you
Ramesh sureka

Nitin Chawla

from Bengaluru, Karnataka

Airtel — Overcharging Bill Amount

My mobile number is: [protected] (Currently not working - disconnected by Airtel)

I'm using Airtel Postpaid connection since almost one year and more. But till May i have no any complain. But after May for the month of June and July, they dont send my bill at my mail id. I have done couple of complain but i have not received any response from them.

At last in the month of July I received call from Airtel telling that I have paid the amount, same time I requested them I have not received any bill since last two months. They told me that we will send in 24 hours. This has been happened couple of times and at last they send me bill at my emailid on 20-july-2009. On 21st of July I again received call from them and heard that I have to pay my bill by the end of day 22nd July. But when i seen that Amount it is overcharged and Its not be possile to pay that amount immidiately. And they have discounnected my account on 31-July-2009.

Please look this into this issue.

jhasu31

from Faridabad, Haryana

Airtel overcharged in my my billing . my plan Rs 198/month -3072 MB . on 29th jun'13 i ahve sent SMS to airtel that STOP my GPRS not my plan which has to run until my confirmation but airtel have changed my plan without any intimation . when i have started mailing to airtel than they reduced amount from Rs 8815.88 earlier now Rs 7165.05 . if airtel was not wrong than why they have reduced my bill amount /

* I have sent sms on 29th jun'13 to airtel that STOP GPRS at 16:47PM.
* I have received sms from airtel on 28th jun'13 at 18:44 pm that i have used 2898 MB till 7:45 am till 28th jun'13 .
* airtel revised plan 2457.6 MB at RS 158.05 . how than revised ' pl read above two question .

with regards

PJRANI

The offer on occasion of independence day (15 August 2013) online offer was of Rs1947 with 2 month subscription free, I booked it, but they have debited Rs 2249.00 I need to have as per the offer or return the set with 100% refund.
the issued customer ID-[protected]
15 august 2013

PJRANI

have been trying too hard to short it out without any legal action but failed