[Resolved]  Airtel — Misbehaviour of Collection Agents

Address:

Palakkad, Kerala

Sir,
This is bring into your kind notice that, today i had very bad experiance from your collection agent,
i dont know his name and his mobile no is [protected] . today morning he called me and shouted with using very dirty low end words , i didnt expect this type of collection procedures from the company like Airtel,

some days before call center persons inform me about the outstanding bill( mobile no: [protected] ) and i was arranged to pay the biil by easy recharge at kollengode palakkad dist, but the dealer who is friend of me told that he doesnt have enough balance to charge so he will charge for rs 1000 and remining will be charged by comming days,
then i go to thirupathy for the pillgrame when i came back actually i forgot to inform my dealer to recharge the balance because iam using another number. The aitel number which i used only for the standby purpose and normally my another mobile number bill comes arround Rs 2000 to 25000 . so i was uncared about your 500 to 800rs bills.
Most of my airtell bill was computedly paid after two or three months,but no bill is unpaid, that you may check on your systems
On today morning the agent called me and said that, he thought that iam a gentelman and now he understand im not and misbehaved me , that time i said to dont call me again im not interested to talk with him. mean while he used the very dirty words and he said he knows how to collcet money
i dont know, is this is the collection procedure of airtel mobile, if not please inform the status at the ealiest otherwise iam pressured to complaint to police dept: as well as to the consumer forum towards the agent and the company


Regards
Mridul.ER
Eluppassery .House
Kizhakkemury.po
Elavenchery
Palakkad