Airtel — Poor Service

1st week of last month I submit migration form to convert my Prepaid to Postpaid and I had already paid 375/-
for that, but till now Postpaid is not activated.
Make it soon other-wise I have to switch to another network provider.

I agree to u r words that, The customer care service is so poor that they wont answer your queries and most of the time their systems are down and they will ask us to call back after 1 hour or so.
Some time i have seen that if we complaint more, the call will get dropped automatically.

I have a demo SIM card for easy recharge newly taken and when i call for a querie to the demo customer care No the call is just dropping (call ended) and when i call to Airtel Customer care 121 they say u have to call to demo customer care only and the call dropped automatically.

We have to do some thing to this tipical issues.

Take care Byeeeeeeee

Respected Sir/Madam
I had Booked a internet connection from Bharti Airtel on 10/5/2009 Plan Home 649 through Form NO. 1647384. The Marketing Executive Mr. Gaurav Sachdeva Whose Office Add. is 58, 1st Floor, Rani Jhansi Road, Opp Jhandewala Temple, New Delhi took Rs 500/ Cash From me and he promised me to install the connection on 11/5/2009. but till now there is no response from the company airtel nor he (Mr.Gaurav) picks up my phone.
So I Request you to please cancel my order and please asked him or the company Airtel to refund my Rs.500. so that i can't take any legal step against the company Bharti Airtel.


THANKS
Dr.Anju Verma

Poor service

i received called that air tel is offering post paid connection to you you just need to pay rs.300 for the activation charges than after two days i pay the charges amount and submmited the require document yet i have not received any postpaid card. after three month igot call that your tota outstanding bill is rs.23500 and i explain the scenerio to the customer service agent he said we will trace the call and check the call detail then after contact with you, so i kindly reqest the copany do the needfull

I am fed up with the services of Airtel.Even after taking the initial amount, no installation of land line no. has been done .its more than a week now.I thought that being a very renowed cellular mobile and landline telecommunication service provider, I`ll get fast and better services, but I am wrong and would not recommend anybody to take its services.

I have taken the three connections of Airtel, The first one is basic and another two are Mobile postpaid connections after submitting all the neccesary documents to your representative and it was told by your representative that the postpaid sim will be provided on the same evening or next day after verification but both the sims are still not received after three days and the approach of the concerned representative(Mr Kapil, Mob- [protected]) is very casual and highly objectionable.

It is really very disappointing to see the casual approach by the representative of your company.

Further you are requested to look into this matter at the earliest as the individual is facing a big problem due to the non availibility of number.

Thanking you

Suraj Bhardwaj
Flat no- 176, Sanskriti Apartment
Sector-19B Dwarka, New Delhi.
Ph[protected].

I have a Mobile connection No. [protected]. In Few days before I got an offer from the company that my pre-paid number changed to post paid as per their P 249 scheme. For this they asked some documents and I put my passport zerox, photographs and Rs.500/- though Airtel company representitive and that time he give a new SIM Card and tell me it will start within ten days as same my own number. But I checked the new sim card after 5 days and found it started with a new number i.e . [protected]. that is not useable to me because I work with a Security company and that my number spread all over market so I approched the company rep. Mr.Rahul ([protected]) and he advise me to contact their higher office in Swargate that is 25km from me.In this saturday I reached that office and two of company rep. attend my problem but they can't, Only waiste my three hours.and they suggest me to cancel the new connection first and then put up once more all my documents. I have no spare time to go back with this matter. Please advice to cancel my new number and return my money and documents.If I don't applied for a new number why should I need to cancel it ?. Who will pay the monthly bill amount ? Company have not any reasponsability against public ?.

Airtel coustomer service is a very poor condition now a days. All are deal with a head weight and they have not any feeling about their coustomers valued time. I suggest everybody to select another connection.

Dear Sir,
I am airtel coustomer from last 4 years. We have group plan. Before 3 months without our permission one number attach our bill . We don`t Know about that number After 15 day aritel deactivated that number and bill debited to our a/c. After several communication they told we give Wevar for that amt. but they dont dispatch the bill. and till to date they dont give any wear

in janury i lost my sim of airtel name gundev malhotra. the nimber is still working in other hands.i want proof of that number. to catch who is using my number.

AIRTEL DIGITAL TV — disconnection of digital tv

For the last two weeks I have been asking the company to disconnect their dth services but as of today they haven't bothered to respond or send a technician. I asked for the disconnection because my stb and view card nos have been leaked to someone who's harassing me day in and day out by flashing all kinds of numbers while I watch tv. Sometimes even disrupting signals/volume. This speaks o[censored]nethical practices by digital tv personnel and no proper monitoring process by the company management.

I wish their company management takes strong notice of this complaint and cleans up their act.

Respected sir,
I have a salary account with kotak bank but my salary is not credited in the bank last three years. My account no is [protected]. Last few months I have not done any transaction in my account suddenly I have received cheque of Rs 211.28 from kotak bank. I am shocked with this. I had balance in my account approx Rs 1830. Three times I mail kotak bank then I have received call from your bank. They asked me we mentioned in your bank statement about your bank account status changed but I have not received my bank statement. So that how can I know my account status has been changed. This is bank fault bank should inform to the customer. I am requesting them to remove my charges and return my full amount.
Plz Do needful

AirTel — poor service getting from airtel

Hello concern,

I am suresh babu my airtel no is [protected], i have a problem with your service, i raised a ticket regarding Network issue i am getting from last 3 months on 23/8/09,But airtel end no response and update regarding, i am loosing my incoming and out going calls even signal i have, i am not expected this type of weariest service from Airtel and customer care persons also not responding properly,

because of airtel poor service i hold 233 rs from August bill, for this un-billed amount i am getting calls from airtel end but not for my problem i have, with out resolving my problem how i can pays my bills, i want to be deduct airtel poor servise amount from my bill,

i requested to airtel check my calls disconnected due to your servise and same should be reduce in my bill,

pls get back with proper solution,


My complient no is F[protected]
--
Regards

Suresh babu U,

my name is anil doshi. i have airtel DTH. i have using it from 25th dec, 2008. my customer id is [protected] my Card Id is 2154672. last week on 28th sep, 2009. some problem in my STB(set top box). so i register a complain through their call center on 28th sep, my request no. is 1129654 at 4.50 pm. tehy told me it will solve within 24 hrs. One tech guy Ankush came and take away my STB and replace it with an old STB. and he told that it will activate within 1 hr. But it was not activate. i register complain again 0n 29th sep, my resquest no. is 1134686 at 4.23pm. they told me again problem will solved within 24 hrs. But nothing happen. so i called up customer care again & again Every day. On 1/[protected] at 5.37pm, On 2/[protected] at 11.40pm(mid night), On 3/[protected] at 3.40pm, On 4/[protected] at 12.47pm.
My whole week went useless. as i am retired i am using to watch serials and shows on TV daily, but not only my weekend but whole week went wrong. also my family members week.
i talked with Raj, sharlin, pankaj, amit, saroj, sarita, jayesh(juniers) and Amit, sushil, rajesh, vijeta and Maheshkumar(supervisors) in call center. And Tech guy Ankush is not going to attend phone calls from my side. and another guy kuldeep also came yesterday and he told us that you get old STB form Ankush. then he told that this problem cann't solve by him, he told to his boss and his boss willing to come at my home but didn't came yet.

my problem is still unsolved. what i do i am fed up with service of AIRTEL DTH.
please take action against AIRTEL DTH.

yours truly,
anil doshi.
[protected]

our customer id [protected], I have lock complain so many time but i have not received any responce from your end.

Prob: i wants our dth one floor to next floor on same address.
i have deposit 200/- Rs.
for engineer visit fees.
But no body attain my call

every time call senter lock new call no.
and old call no. close itself.

No, Still not at resolved this issue, no update from your end about this N/W issue,

finally i asked you to disconnect my no, for that your end lot of procedures given to me,

it's not a correct way to satisfy coustomers, if any thing need send your representative with appointement, clear the issue,

for simpale N/W issue i have to wait 3 months to resolve,

funny,

i m a tamilnadu airtel prepaid user,i have been complaining that i am not able to call customer care from my number ([protected]) for the past three weeks and i have sent more than 5 mails regarding this issue but still my problem is not solved yet.these guys are cheating the customers a lot and these guys doent help the customers and the agents who are picking the call are also very rude at the customers totally the service provided by the airtel is very very poor...there customer service is very very poor when compared to other service provider but they ill take money like anything...

Airtel provides poorest services. Firstly, the telecom department did the wrong verification. After that these people temporarily stopped the services from 26 November 2009. Even after resubmission of the proof to them, the number is still not working from last four days. This is really very disgusting.

AIRTEL DIGITAL TV — Disconnected the services before time

I have Airtel digital TV connection under the schem of Rs 1750 with 5 month free service taken on 03/11/2009. On 13/12/2009 my TV connection got disconnected and I got a massage that there is no ballance and I need to re-charge for connection. After repeated contacts with local office in vapi, Gujarat, there is no respond and no action taken by them. They even not bother for responding the complaint and they had misbehaviour with me.
My customet ID is [protected].