[Resolved]  Airtel Postpaid — Uninformed charging for Missed call alert (MCA) service

For a call from Airtel postpaid executive to the number [protected], a service called Missed Call alert was automatically installed & the amount charged. We did not accept the offer of this service. This was automatically installed by Airtel against our wish.

Similar incident happened earlier also.
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Aug 14, 2020
Complaint marked as Resolved 
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AIRTEL TELECOM — Misscall Alert Service

I am useing Airtel connection. Last 1st October 2010 the Company has been deducted 15/- for Misscall alert service. But till now I am not able to get that facilities. Three times I had spoke to customer care @50paise per mintue. Everytime thair saying that problem has been slove. But I am not getting the facilities. Now I want to my moeny back.

Airtel — Charging for missed calls

Sir,
Often we are facing problems with incoming calls. Now, (25.11.10, 9 am) my mobile is on the table. No calls being attended. But I got 3 messages from Airtel "You have missed call(s). Dial *321*881# to subscribe to Missed Call alerts and know more about who called you. Charges Rs. 15 for 30 days." What is this attitude? Then what is the purpose of the mobile. How can they block the incoming call and make it as a missed call. I am facing this problem for long time. Expecting solution.

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