Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Airtel Postpaid — Uninformed charging for Missed call alert (MCA) service

For a call from Airtel postpaid executive to the number [protected], a service called Missed Call alert was automatically installed & the amount charged. We did not accept the offer of this service. This was automatically installed by Airtel against our wish.

Similar incident happened earlier also.
ADVERTISEMENT
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

AIRTEL TELECOM — Misscall Alert Service

I am useing Airtel connection. Last 1st October 2010 the Company has been deducted 15/- for Misscall alert service. But till now I am not able to get that facilities. Three times I had spoke to customer care @50paise per mintue. Everytime thair saying that problem has been slove. But I am not getting the facilities. Now I want to my moeny back.

Airtel — Charging for missed calls

Sir,
Often we are facing problems with incoming calls. Now, (25.11.10, 9 am) my mobile is on the table. No calls being attended. But I got 3 messages from Airtel "You have missed call(s). Dial *321*881# to subscribe to Missed Call alerts and know more about who called you. Charges Rs. 15 for 30 days." What is this attitude? Then what is the purpose of the mobile. How can they block the incoming call and make it as a missed call. I am facing this problem for long time. Expecting solution.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Airtel
    Customer Care Service
    Customer satisfaction rating
    46%
    Complaints
    44098
    Pending
    0
    Resolved
    19605
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View Full Information
    ADVERTISEMENT