[Resolved] Airtel Postpaid — Sim deactivated without intimation | |
hi , I entered in to Airtel postpaid in this Jan2008..My sim activated with in 4 hours but after 3 weeks my number deactiavted with out any intimation.When i reached the dealer he told me that ur address verification is not completed .My brother signed on Address confirmation forms when the execuitive went to my home.Till now my number is not activated.... Please activate my number :[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
Airtel Postpaid — postpaid sim not disactivated till
I Major Hayat Sinhg Rautela has already lodged a complaint to disactivate my SIM (mob No [protected]) due to lost of my SIM but till neither any response nor any information received by your office. You are requested to pleaes disactivate my SIM immediately and informed me accordingly.Airtel — SIM card deactivation without any intimation to customer
This is to draw your attention that My sim card Number is[protected] and it has Roaming now (at Mumbai).I had recd. last missed call on 8Th JAN by someone after this i did not check my mo. I check my mobile sometimes when i get time. I was checked my Mo. on 16th JAN when i found my SIM card Off.
That's why i made a call to Airtel Customer Care Executive For couple of times, They replied in few points seperately which is as follows:- (Pls note)
1. Your SIM card Has Closed by Airtel due to Not Confirmation of Your documents.
2. Your SIM card Has Closed by Airtel Bcoz You did not Recharge of Rs.200/- within six months. & New SIM card has come in Market.
3. We are Transfering Your line to Our Senior.
4. It may be that By mistake we did not give you msg/intimation about close to your SIM card.
But the True Facts Is:-
1.That I have purchased this sim card four years ago and i am continue using this, So there is no question for document confirmationion in lack of any intimation.
2.I was not aware of this that we have to recharge min.200 within six months, yet customer care had provided me the any intimation so why i would have not recharge. I would have do something.
3.When they going to transfer line they they disconnected the line, Sorry to say but some mistake in line or in their mind.
4.How this can happen by mistake, it's not their personal property, it's public property.
Sir, Due to this Nonsence i have loosing relationship bcoz i am using this SIM card Since Four Years, My all relatives have only this no.
Kindly Stop this Misguidance or autocracy which is making by AIRTEL..
My Alternate No. is[protected]Reliance GSM)
would request you to arrange to activate the SIM card.
Pls do the needful ASAP.
Thanks & Regards,
Raj
Airtel — SIM DEACTIVATION WITHOUT ANY INTIMATION
DEAR SIR / MADAM,PLS NOTE THESE POINTS AS FOLLOWS:-
I HAD ALREADY REGISTERED A COMPLAIN IN TRAI ON 22-01-11 IN REF. OF [protected] FOR SIM CLOSED WITHOUT ANY INTIMATION.
I HAD RECEIVED A CALL FROM DELHI AIRTEL BY MR. MANOJ AFTER 2 DAYS FROM COMPLAIN.
HE TOLD ME THAT HE WILL TAKE ACTION BUT HE DIDN'T DO ANYTHING.
I HAVE CALLED FOR COUPLE OF TIMES, THEY SAID HERE IS MANY MANOJ.
IT'S EFFECTING MY RELATIONSHIP.
PLS DO THE NEEDFULL FOR ACTIVATION OF SIM CARD [protected].
MY ALTERNATE NO. IS [protected].
THANKS & REGARDS
RAJ MALPANI
AirTel — deactivation without intimation
I was using an airtel postpaid connection since june 2010. i shifted out of delhi in september but was using the same connection on roaming and was paying the bills for same. my credit limit was 9400. later during this month i met with an accident and was unable to pay the bill of 8500 on time as i am still in hospital and this i intimated to airtel customer care. my services have been de activated withour telling me.number [protected]
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Airtel — close the line of sim card
Before 15 day's every day i getting one call from Airtel. Airtel want's some document for sim card but i had already submitted my document when i purchase the sim card. So i have one question why Airtel want's document?