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[Resolved]  Airtel - Postpaid — Outgoing calls barred

Hello,

My mobile number is [protected] (Chennai). The outgoing calls have been barred on my number for the past two days without any reason. Inspite of lodging complaint on your so-called "CUSTOMER CARE" for at least 20 times, you people have done nothing about it.
Your guys are unable to explain why the number has been deactivated and are unable to correct it. Already spoken to two of your supervisors and though they seem to make a little more effort into correcting the problem by giving call-backs and informing the status, they run away once they realize they will not be able to correct it or whatever.
Over the past two days, for such a simple task as to activate the number, you guys have done nothing except giving me some 15-16 different reference numbers which are of no use if I try to refer them while calling next.

I dont know what kind of service you guys promise to provide, your Customer Care is good for nothing. You guys blocked my outgoing without even giving a warning or informing about it. And then you also dont know the reason why it has been barred.

If the number doesnt start working by the end of the day, it will push me to drag the issue to the highest authority.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

Dear Sir/Madam


[protected] this no we are lossed but we are taken duplicate sim card in the name of Praveen Kumar Shetty authorized signature . Original Sim card sign Mr. Sudhir Nath But he has resigned long back . so i want to reconnect same number plz do the needful


Regards
Omax Autos Ltd
Hello,

My mobile number is [protected] [Madhyapradesh] The outgoing calls have been barred on my number for the past 90 days without any reason. Inspite of lodging complaint on your so-called "CUSTOMER CARE" for at least 20 times, you people have done nothing about it.
Your guys are unable to explain why the number has been deactivated and are unable to correct it. Already spoken to two of your supervisors and though they seem to make a little more effort into correcting the problem by giving call-backs and informing the status, they run away once they realize they will not be able to correct it or whatever.
Over the past two days, for such a simple task as to activate the number, you guys have done nothing except giving me some 15-16 different reference numbers which are of no use if I try to refer them while calling next.

I dont know what kind of service you guys promise to provide, your Customer Care is good for nothing. You guys blocked my outgoing without even giving a warning or informing about it. And then you also dont know the reason why it has been barred.

If the number doesnt start working by the end of the day, it will push me to drag the issue to the highest authority.

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    Customer satisfaction rating
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    Complaints
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    Resolved
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