[Resolved]  Airtel Postpaid — my service were blocked in march but still they are charging monthly bills

Hi,

I not in india from 2 months, when i was in india I was using airtel postpaid mobile account number [protected]- there was a balance of 1500/- while I was india, I asked Airtel customer to block it they said its already blocked, as I won't be there in india for 3 months, when I come back i will reuse the service by making the payment. today when My parents are receiving calls from collection agencies saying to make rs 3000/- otherwise it will become legal issue. I don't understand why they are charging monthly bill when Iam not using the services..

Kindly help me on this issue, I would like close account..
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Feb 4, 2016
Complaint marked as Resolved 
Finally it is got closed with a reasonable amount ...Thanks for Airtel team
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Airtel Postpaid — service

airtel just likes to take customers for a ride, i brought a corporate plan but they have started billing me for anything they wish for, but i have allways paid their stupid bills but now they have become hopeless all of a sudden my std service was disconected and when i call their ever so hopeless customer care they either disconnect my call or say your service will be started in the next 4 hrs but nothing happens .MY INDIAN BROTHERS I REQUEST U DONT FALL PREY TO AIRTEL THEY ARE THE WORST SERICE PROVIDERS THEY JUST ARE THERE TO LOOT PEOPLE

Airtel mobile postpaid — Still recieveing Bills for blocked number.

I was using Aitel mobile number [protected] long back ago. Due to some reasons have deactivated that numebr. I have paid the required amount which was 536 Rs (after asking Airtel's executive at Laxmi Nagar Showroon) and requested then to please deactivate this number on April 20, 2007. They assuerd me that they have forwarded the requested the same will be done. After 2-3 days I got a call from Airtel, in which they asked me why I'am willing to deactivate the number, they also assured me that your request has been forwarded. But after that I'm still recieving the bills for the same number, and now its somethiong around 745 Rs. They are now asking me to pay this some of amount in order to get this number deactive. I have talked to Airtel executive in Laxmi Nagar showroom about my issue that if I have payed you your required amount then why I'm still recieveing these bills for that number. Than they have assured me that this will not happen again, but syill am recieving these bills.
On speaking with customer care executives they say that I will have to pay this amount, I am left with no choice.
On Jun 13, 2008 I got a call from Airtel, they said that they will take legal action against me if I will not pay this amaount.
Jun 13th night I had also words with customer care about the same, they didn't came up with any resolution.
They said me one interesting fact that I have made payment of Rs 75 on Jan 28, 2008. I have bloked that number then whey the hell I will make payment for that. I have recorded the conversation with their costomer care executive who was too rude to me and disconnected the call without resolving my issue. I have taken another Airtel number [protected] on which I'm getting calls regarding this.

They are really torturing me alot. I have my MCA examination from 2 week of July, and Airtel guys are disturbing me mentally. I'am not able to study after hearing that they will see me in court. I am totally blocked now.

Please help me out from this situation.

My Details for that number are:
Name: Arvind Prakash
DOB: Feb 5, 1984
Address: HCL Technologies Ltd
A 8/9, Sector 60
NOIDA.

Airtel Postpaid service — Haven't got the bill

My mob no.is [protected], I haven't got the bill for last month and my Sim is blocked due to nonpayment of bill.
dear sir i m airtel coustomer since last 4th year
i m using very bad network with airtel
please repair network
This is to bring to your kind notice that I have got International Roaming on [protected]. This number is in Czech Republic since May 19, 2009 by sadly the roaming services activated on this is of no use. The call is neither being received from Delhi nor can be called to Delhi. The number belong to my parents, who are 70 years old and had taken International Roaming with the understanding that it will be for their security. I have already wasted a lot of time in talking to Airtel Helpline first before taking this roaming services about its use and now also when I see that it is of no use for them. It is first a money making practice for Airtel.
I am so frustrated it by dealing with airtel that I want immediate conformed reply as to what is the matter and airtel should not take advantage of the consumers. I want to know how should, I contact my parents as they are so old.
I have spoken with floor supervisor Navneet on May 21’2009, but still nothing has worked today again I contacted airtel and I was told that the complaint will be dealt with till May 26, 2009. The interest of which has developed with airtel is immense and I want as stern action to be taken for my complaint. Yor are just harassing an old couple overseas and this is not acceptable to me as they happen to be my parents.

Please get the services finished as soon as possible. Kindly revert about to my mail.
Hoping for quick and correct action

Dr Ruchi Malhottra
[protected]

Airtel Postpaid — Services are closed

Dear sir,
I was by a post paid conaction of airtel last month and my servicees are bard.
I want to restart my servicees or refund my Rs.800/- wtich was i paid to airtel office as sceurty dopsit.
my No. is +91-[protected]
alternet Contact No.+91-[protected]
Kanpur.
Airtel Chennai Post Pais service made me frustrated

I have been tranferred to Chennai from Bangalore and taken Airtel Corporate Paost Paid Sim on my Guest house address (Date - Mar-7-2010)

It has taken 5 days for activation, activated on(12-Mar-2010)
Within this my accomodation at Guest house is over and i have moved to one rented house and raised request for Address verification to new one

But the service is barred and i have raised n no. of requests and Customer care service provided is worst, i have to say each n everyone of them the same story when called,
they activate and de-activate my sim without any reasons
No proper reply for the queries being posed, real real frustrating service

I have used artel service at Bangalore but never come across such situations only chennai this is happening, dont know the brand completely changes by location !!!!!!!!!!!!

AirTel — Post PAid Service

Dear TEam,

To Introduce myself My name is K. FRedy VArghese [protected] , Working with MAhindra & MAhindra as a Area Sales MAnager, It has been a month that I jave shifted from Prepaid of Airtel to Postpaid of Airtel, From the time I have shifted to Postpaid I felt I have landed in no mans land.

My connection has been disconnected atleast 5 times by your team stating No verification of Details but you have to let me know how many times do I need to verify my Address.

I work with a Indian MNC & In Sales You can seriously understand hiowmany number of calls we normally make. I have been in a situation where I had no Connection for 2 continuous days & again today is the 2nd time the same issue has come up.

I would seriously like to know is this the Customer service team is doing? The Airtel person who comes to our office sold me the postpaid scheme stopped picking up calls His name is Sahul : [protected].

Plz let me know whether I a fool to bear with all this. Expecting a Speedy connection.
I need some to help me on this...I don't know whom to contact as Iam not in India..it will take 2 more months for me to come india
Namaste Mr. Someneni,

This is to inform you that your concern listed on 29 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr. Someneni,

Further to our discussion dated 29 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Someneni,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hi

One of Airtel collection executive came to home to collect money I informed him same he asked to make the payment of 2700/- that is enough to restart you service and that will be final bill...but still 986 is showing as balance...kindly solve this...as every month they are charging monthly bill even I am not using the service...My sim card is not active..
I Made the payment of 2700/- last week but still 986 is showing as balance..Kindly solve please close the account.
Hi,

Things haven't resolved yet...Every month my bill getting generated...please resolve it immediately
problem solved finally

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